SEN THOMAS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
GSM CELL PHONES LTD
06.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized Accessories and update the plan details everyday.
- Managed daily operations and supervised a team of employees, ensuring efficient work flow, providing guidance and performance feedback.
Deputy Manager
Axis Bank
04.2019 - 01.2023
- Developed strong relationships with customers to facilitate smooth communication.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Oversaw daily branch operations, ensuring smooth and efficient customer service and financial transactions.
- Monitored branch performance, ensuring compliance with banking regulations and internal policies.
- Managed cash flow, balanced daily transactions and ensured accuracy in financial records.
Education
Master of Commerce - Tax And Finance
Marian College Kuttikanam
Idukki, Kerala India03-2018
Bachelor of Commerce - Tax And Finance
Marian College Kuttikanam
Idukki, Kerala, India03-2016
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Languages
English
Full Professional
Certification
- Ontario Driver's License
National Institute of Securities Market(NISM)
Certification which is used for selling and buying mutual funds in India.
Timeline
Sales Associate
GSM CELL PHONES LTD
06.2023 - Current
Deputy Manager
Axis Bank
04.2019 - 01.2023
Master of Commerce - Tax And Finance
Marian College Kuttikanam
Bachelor of Commerce - Tax And Finance
Marian College Kuttikanam
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