Sen Lin
Ontario
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth. Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Mutual Trading Inc
05.2019 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Chef
J San Ramen
08.2018 - 05.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Server
Shin-sen-gumi Restaurant Group
06.2015 - 02.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Japanese
Pasadena City College
Pasadena, CASkills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Japanese Cuisine Knowledge
- Native japanese fluency
- Japanese cultural understanding
- Japanese language localization
- Native Korean fluency
- Translation expertise
- Native chinese proficiency
- Teamwork
Timeline
Sales Assistant
Mutual Trading Inc
05.2019 - Current
Chef
J San Ramen
08.2018 - 05.2019
Server
Shin-sen-gumi Restaurant Group
06.2015 - 02.2017
No Degree - Japanese
Pasadena City College
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