Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Semya Hunt

Mira Loma

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Sales Associate

Foot Locker
Ontario
07.2024 - Current
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in market place.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Developed trusting relationships with customers by making personal connections.

Dispatcher

BMH LLC
Mira Loma
01.2024 - 05.2024
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Updated records of driver locations, delays, and cancellations.

Education

Associate of Science - Psychology

Riverside City College
Riverside, CA

High School Diploma -

Centennial High School Corona
Corona, CA

Skills

  • Customer service
  • Data entry
  • Sales strategies
  • Inventory management
  • Microsoft Excel
  • Team collaboration
  • Relationship selling
  • Service oriented

Affiliations

  • Played flag football in high school.
  • UMOJA club member in high school

Accomplishments

  • CPR certified

Timeline

Sales Associate

Foot Locker
07.2024 - Current

Dispatcher

BMH LLC
01.2024 - 05.2024

Associate of Science - Psychology

Riverside City College

High School Diploma -

Centennial High School Corona

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Semya Hunt