Sabrina Empey

• Perform daily quality review of reports produced by medical transcriptionists.
• Perform weekly audits on reports produced by medical
  transcriptionists under review
• Mentor new medical transcriptionists
• Perform monthly audits of reports produced by medical transcriptionists.
• Monitor and assign work approaching turnaround time on weekends.
• Answer questions from medical transcriptionists when needed and be available for questions from medical transcriptionists on assigned weekends.
• Provide input and assist with performance reviews.
• Mentor new transcription quality assurance coordinator
• Assist with self-edit team

• Perform medical transcription of acute care reports, including client histories, physicals, discharge summaries, operative reports, delivery notes, letters, and diagnostic reports.
• Perform hold queue and corrections duties.
• Perform self-edit physician training.
• Perform self-edit physician audits.

• Answered phone, routed calls, delivered messages to staff and greeted visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Transcription of progress reports to insurance companies and letters to insured clients.

Transcription of patient care reports in the specialties of Medical Oncology, Radiation Oncology, Neuro-Oncology, Gyne-Oncology, Geriatric Medicine, Neurology, Psychiatry, Urology, Uro-Gynecology, Cardiology, Gastroenterology, Wound Care, Rheumatology, Dermatology and Optometry, as well as hospital admissions, discharges, operative reports, physical exams and ECG reports.

Transcription of Optometry consult reports and referral letters.

• Transcription for specialties of General Surgery and Urology and general practice SOAP notes, complete medicals (adult/child), well baby visits, outgoing consultations and referral letters.
• Secretarial duties included reception, switchboard, sorting incoming lab/pathology reports, and booking hospital procedures for General Surgery and Urology.

• General retail operation in a fast-paced specialty giftware store that included computerized engraving, embroidery, and key duplication.
• Customer service, including dealing with customer complaints in a friendly and prompt manner.
• Hiring, training, scheduling and direct supervision of all staff members.
• Merchandising and store promotion.
• Developed inventory control for misengraved and damaged items that was adopted by company nationwide.