Semira Habib
Scarborough,Canada
Summary
Seasoned Social Worker with a robust background in client support and administrative excellence, notably at Feed Scarborough. Expert in organizational and verbal communication skills, proficient in Microsoft Suite, and adept at confidential case documentation. Achieved significant improvements in client satisfaction and operational efficiency, showcasing a unique blend of empathy and administrative prowess.
Overview
29
29
years of professional experience
Work History
Social Worker
Feed Scarborough
01.2021 - Current
- Welcoming clients
- Providing resources
- Talking to clients to make them feel better
Administrative Officer
Ethiopian Red Cross Society
01.1996 - 01.2004
- Accurately managed donations for Ethiopian Red Cross Fundraising department
- Managed petty cash float for the entire organization
- Handled donor inquiries
- Prepared and Sent all donor Correspondence
- Balanced cash draw at the end day
Residential Counselor
Jean Tweed Centre
Education
Addiction and Mental Health Worker Diploma -
Centennial College
Toronto, ON01.2021
Customer Service Excellence and Computer Training Program -
St Stephen’s Employment Training Centre
Toronto, ON01.2017
Employment Focus Program -
YWCA
01.2016
Computer Science Diploma -
HilCo School of Computer Science and Technology
01.2012
Diploma in Commerce -
Addis Ababa Commercial College
Addis Ababa01.2002
Skills
- Customer Service Excellence
- Organizational Skills
- Personal Management
- Time Management
- Verbal Communication
- Written Communication
- Microsoft Suite 2010
- Word
- Excel
- PowerPoint
- Access
- Outlook
- Confidential case documentation
Timeline
Social Worker
Feed Scarborough
01.2021 - Current
Administrative Officer
Ethiopian Red Cross Society
01.1996 - 01.2004
Residential Counselor
Jean Tweed Centre
Addiction and Mental Health Worker Diploma -
Centennial College
Customer Service Excellence and Computer Training Program -
St Stephen’s Employment Training Centre
Employment Focus Program -
YWCA
Computer Science Diploma -
HilCo School of Computer Science and Technology
Diploma in Commerce -
Addis Ababa Commercial College
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