Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Semih Ozoglu

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

12
12
years of professional experience

Work History

Owner

Riso Kitchen
03.2020 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Manager

Naples Pizza
09.2017 - 03.2020
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Manager

Armandos Pizza
11.2011 - 08.2017
  • Effectively managed, trained, and supervised a dynamic team of 20 employees, prioritizing operational efficiency while upholding the highest standards of service.
  • Cultivated and nurtured relationships with distributors, wholesalers, and key stakeholders in the Windsor/Essex county area, ensuring a seamless supply chain and fostering positive partnerships.
  • Successfully orchestrated initiatives that resulted in a noteworthy monthly sales increase of $10,000 compared to the previous year, showcasing a keen understanding of market dynamics and consumer preferences.
  • Managed and coordinated large client catering orders, demonstrating organizational prowess and ensuring the successful execution of events.

Supervisor

Festival Tents & Party Rentals
06.2012 - 09.2015
  • Spearheaded the setup and takedown of various events, demonstrating meticulous attention to detail and a commitment to delivering high-quality service.
  • Supervised a dedicated team of three members, providing leadership, guidance, and support to ensure seamless event operations.
  • Executed loading of trucks with the appropriate equipment for daily assignments, optimizing efficiency and ensuring all necessary resources were readily available.
  • Contributed to shop inventory management, actively participating in maintaining accurate records and organized stock levels to support smooth operational workflows.

Education

Certificate - Pre-Health Sciences

St. Clair College of Applied Arts And Technology
Windsor, ON
05.2014

High School Diploma -

Belle River District High School
Belle River, ON

Skills

  • KPI Management
  • Administrative Oversight
  • Budget Development
  • Business Management
  • Staff Leadership
  • Business Marketing
  • Product Knowledge
  • Social Media Management
  • Customer Service
  • Strategic Selling

Additional Information

Ozan Undey

Business Owner

Naples Pizza

519-990-7776


George Dorner

Business Owner

Armandos Pizza

519-796-9632


Janbek Unlu

President

Turkish Canadian Cultural Association Windsor

519-791-1237

Timeline

Owner

Riso Kitchen
03.2020 - Current

Manager

Naples Pizza
09.2017 - 03.2020

Supervisor

Festival Tents & Party Rentals
06.2012 - 09.2015

Manager

Armandos Pizza
11.2011 - 08.2017

Certificate - Pre-Health Sciences

St. Clair College of Applied Arts And Technology

High School Diploma -

Belle River District High School

Similar Profiles

CREATE PROFILE
Semih Ozoglu