Summary
Overview
Work History
Education
Skills
Languages
References Available
Work Experience Details
Timeline
Generic

Semhar Tsegay

Calgary,AB

Summary

Customer Service and Housekeeping Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

9
9
years of professional experience

Work History

Casher and Server

Greyeagle Casino And Resort
09.2021 - 12.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Shipping Clerk

Good Food Markets.ca
09.2019 - 07.2020
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Implemented innovative packaging solutions, minimizing product damage during transit.

Server

Ethiopian Hotel
01.2016 - 01.2019
  • Plan maintenance work, events and room bookings
  • Greet customers warmly and provide them with drink and food menus
  • Receive customer orders and prepare drinks accordingly
  • Serve customers and provide information about menus
  • Ensure customers have an enjoyable experience in the hotel and that they are well taken care of
  • Cleaning and disinfecting bathrooms sinks and other sanitary equipment
  • Carry lines, towels, toilet items, and cleaning supplies
  • Garbage collection and take it to a specific location
  • Check for detergents and accessories
  • Provided response to all hotel guest requests and inquiries
  • Ensure compliance with health and safety legislation
  • Worked successfully as a member of a team
  • Cleaned assigned work area.

Sales representative

Ethio-Base Furniture
01.2015 - 01.2019
  • Achieved daily sales goals by selling and promoting additional products.

Education

Certificate - Material Management

Commercial Business Collage
Asmara, Eritrea
01.2012

High school -

Dekemehari Secondary High School
Dekemehari, Eritrea
01.2009

Skills

  • Extensive experience in providing excellent customer service
  • A great team player who is able work under pressure with excellent results
  • Assertive and active listener with great verbal and written communication skills
  • Ability to plan and organize activities and responsibilities
  • Flexible regarding to working hours and able to work different shifts
  • Table Setting
  • Beverage Preparation
  • Menu presentation
  • Table setting knowledge

Languages

English
Professional Working

References Available

True

Work Experience Details

  • Achieved daily sales goals by selling and promoting additional products.
  • Plan maintenance work, events and room bookings.
  • Greet customers warmly and provide them with drink and food menus.
  • Receive costumer order and prepare drinks accordingly.
  • Serve customers and provide information about menus.
  • Ensure customers have an enjoyable experience in the hotel and that they are well taken care of.
  • Cleaning and disinfecting bathrooms sinks and other sanitary equipment.
  • Carry lines, towels, toilet items, and cleaning supplies.
  • Garbage collection and take it to a specific location.
  • Check for detergents and accessories.
  • Provided response to all hotel guest requests and inquiries.
  • Ensure compliance with health and safety legislation.
  • Worked successfully as a member of a team.
  • Cleaned assigned work area.

Timeline

Casher and Server

Greyeagle Casino And Resort
09.2021 - 12.2023

Shipping Clerk

Good Food Markets.ca
09.2019 - 07.2020

Server

Ethiopian Hotel
01.2016 - 01.2019

Sales representative

Ethio-Base Furniture
01.2015 - 01.2019

Certificate - Material Management

Commercial Business Collage

High school -

Dekemehari Secondary High School
Semhar Tsegay