Selinda Antill
Alameda
Summary
Results-driven professional with a proven track record, excelling in customer service. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
28
28
years of professional experience
Work History
Sales Associate
Second Home
04.2014 - 08.2025
- Developed product displays to attract customer attention and drive sales.
- Oversaw daily operations, Customer Service, merchandise selection
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Managed Social Media
Merchandiser
American Greetings
07.2022 - 10.2024
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Brand Ambassador
KIND Snacks
10.2013 - 01.2020
- Engaged customers through product demonstrations and sampling events.
- Trained new team members on brand messaging and product knowledge.
- Executed promotional events to enhance customer experience and drive sales.
- Developed relationships with retailers to optimize product placement and visibility.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Patient Services Manager
Piedmont Dental by Design
09.2003 - 06.2010
- Streamlined patient flow by optimizing appointment scheduling and resource allocation.
- Increased patient retention rates by providing exceptional customer service and addressing concerns promptly.
- Developed highly effective communication, interpersonal, and active listening skills, which were used for interacting with people of all different backgrounds and cultures.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Flight Attendant
United Airlines
01.1998 - 09.2003
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
- Resolved passenger inquiries and concerns promptly, fostering a positive travel experience.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
High School Diploma -
Washington High School
Vinton, IABachelor of Arts -
University of Iowa
Iowa City, IASkills
- Customer service
- Teamwork and collaboration
- Reliable and punctual
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Timeline
Merchandiser
American Greetings
07.2022 - 10.2024
Sales Associate
Second Home
04.2014 - 08.2025
Brand Ambassador
KIND Snacks
10.2013 - 01.2020
Patient Services Manager
Piedmont Dental by Design
09.2003 - 06.2010
Flight Attendant
United Airlines
01.1998 - 09.2003
High School Diploma -
Washington High School
Bachelor of Arts -
University of Iowa