Selina Guan
Toronto
Summary
- Four years’ experience as a pharmacy assistant, with strong skills in prescription preparation, inventory management, and customer service.
- High level of organizational, multitasking, and problem-solving proficiency developed across four years of fast-paced public service roles.
- Proficient in front-line customer support, cash handling, and providing accurate product information
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
A&J Pharmacy
01.2020 - 01.2024
- Stocked shelves and organized inventory to ensure optimal product availability and accurate labeling
- Counted medication and packaged prescriptions and blister packs with precision and adherence to safety protocols
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted with customer service by answering inquiries at the front counter and providing general product information
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Operated the cash register, processed payments, and handled transactions accurately
Waitress
New Century Restaurant
01.2022 - 01.2023
- Delivered food and beverages to tables promptly and accurately, ensuring customer satisfaction
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Responded to guest requests for condiments, sauces, and additional items in a timely manner
- Assisted in setting and resetting tables to maintain a clean, welcoming dining environment
Camp Counsellor
Tropicana Community Services
01.2022 - 01.2022
- Planned and organized a two-week schedule of activities tailored for children aged 3 – 8
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Communicated with parents, answering questions about the camp program and daily activities
- Completed incident and medical reports in the event of injuries, following camp procedures
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Education
Bachelor of Science - Honours Biology
UNIVERSITY OF WATERLOO
Waterloo, ON04-2029
High School Diploma -
AGINCOURT COLLEGIATE INSTITUTE
Scarborough, ON06-2024
Skills
- Customer Service
- Attention to Detail
- Inventory Management
- Multitasking
- Leadership
- Effective Communication
- Teamwork
- Time Management
- POS system operation
LANGUAGES
English: Fluent
Native or Bilingual
Cantonese: Basic
Professional Working
Mandarin: Intermediate
Professional Working
Timeline
Waitress
New Century Restaurant
01.2022 - 01.2023
Camp Counsellor
Tropicana Community Services
01.2022 - 01.2022
Pharmacy Assistant
A&J Pharmacy
01.2020 - 01.2024
Bachelor of Science - Honours Biology
UNIVERSITY OF WATERLOO
High School Diploma -
AGINCOURT COLLEGIATE INSTITUTE
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