Selin Solmaz
Montreal,QC
Summary
Dynamic Account Manager with a proven track record at Equifax, managing a $4.5 million portfolio and surpassing sales quotas by 106%. Expert in strategic sales and client relationships, demonstrated through significant revenue growth and high net retention rates. Skilled in CRM technologies and team leadership, consistently achieving and exceeding business development goals.
Overview
4
4
years of professional experience
Work History
Account Manager
Equifax
Montreal, Quebec
07.2023 - Current
- Managed a $4.5 million book of business encompassing 400 clients across various sectors, including financial services, fintech, transportation, mortgage and housing, money lending, financial institutions, security, legal, and government organizations, with client revenues ranging from $300,000 to $5 million annually.
- Achieved 106% of the sales quota in the first year, adding $270K in revenue, including $60K from new business.
- Collaborated with cross-functional teams to onboard clients and integrate solutions.
- Led training initiatives for peers on lead generation and follow-up strategies, and enhanced the team's effectiveness in utilizing Salesforce integration and sales technology.
- Identified up-selling and cross-selling opportunities in diverse sectors. Analyzed client needs to tailor commercial, consumer, and fraud solutions.
- Built long-term client relationships through consistent follow-ups and engagement, ensuring retention and fostering trust.
Jr. Account Manager
The Sales Factory
Toronto, Ontario
10.2022 - 06.2023
- Managed and provided oversight across a portfolio of 30+ diverse SMB accounts in fintech, med tech, and SaaS, adapting to each sector's unique needs and dynamics.
- Maintained a high net revenue retention rate of 82%, significantly increasing contract renewals, and long-term client loyalty.
- Received consistently positive customer feedback, achieving an average customer satisfaction score of 4.6 out of 5 on G2, highlighting exceptional relationship-building and customer service skills.
- Successfully expanded key accounts, driving a 20% growth in account revenue through upsells and expansion into new business units.
- Developed and executed strategic account plans, specializing in B2B sales, delivering an impressive ROI of 3x to 6x on the client side.
- Proactively engaged with customers, ensuring prompt response 24/7 to address inquiries and concerns, maintaining high communication and responsiveness.
- Provided valuable insights and recommendations to internal teams based on customer feedback and market trends, resulting in continuous improvement of products/services and enhanced customer success.
Team Lead
The Sales Factory
Toronto, ON
02.2022 - 10.2022
- Supervised a team of 10 BDRs by leading daily meetings, running weekly peer review sessions, organizing Rep 1:1s, and performing regular call reviews of team members.
- Provided timely reporting of relevant KPIs and valuable information to key stakeholders, including Account Management and the Head of People Operations.
- Played a pivotal role in onboarding and training new BDR hires, ensuring their seamless integration into the team, and providing ongoing support.
Business Development Representative
The Sales Factory
Toronto, Ontario
08.2021 - 10.2022
- Led successful lead generation campaigns, nurturing high-potential prospects in the B2B market.
- Executed highly productive outbound prospecting using cold calling, email outreach, LinkedIn, and social selling techniques.
- Conducted thorough research on target accounts, addressing pain points, challenges, and market trends for tailored communication.
- Achieved quota and contributed to sales pipeline growth by booking and converting numerous leads.
- Leveraged CRM tools like HubSpot and Outreach, along with prospecting tools such as ZoomInfo and Seamless.
Business Development Intern
Switch® International Bowling Equipment
Istanbul, Turkey
06.2020 - 09.2020
- Assisted the sales team with client proposals, contracts, and sales negotiations, gaining experience in business enhancement through marketing, communication, and sales strategies.
Education
Bachelor of Arts - Economics
Mcgill University
Montreal05-2021
Bachelor of Science - Economics
University of Toronto - Summer Education Program
Toronto, None09-2016
Skills
- Negotiations
- Strategic Sales
- Client Relationship
- Business Development
- Sales Enablement
- Project Management
- Team Leadership
- CRM/Sales Technology
- Cold/Warm Outreach
- Pipeline Building
Timeline
Account Manager
Equifax
07.2023 - Current
Jr. Account Manager
The Sales Factory
10.2022 - 06.2023
Team Lead
The Sales Factory
02.2022 - 10.2022
Business Development Representative
The Sales Factory
08.2021 - 10.2022
Business Development Intern
Switch® International Bowling Equipment
06.2020 - 09.2020
Bachelor of Arts - Economics
Mcgill University
Bachelor of Science - Economics
University of Toronto - Summer Education Program
Similar Profiles
GANGA VENKATA SURYA PRAKASH TATAVARTHIGANGA VENKATA SURYA PRAKASH TATAVARTHI
Sr. Network Engineer – Specialist at EquifaxSr. Network Engineer – Specialist at Equifax
Latonya DavisLatonya Davis
Call Center Representative at EquifaxCall Center Representative at Equifax
Sameeth Kumar Goud TallaSameeth Kumar Goud Talla
Desktop Support Specialist at EquifaxDesktop Support Specialist at Equifax
Ravi MeruguRavi Merugu
Technical Product Manager Leader at EquifaxTechnical Product Manager Leader at Equifax
Himzet AlicHimzet Alic
Deputy Handling Director at NewrestDeputy Handling Director at Newrest