Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Selika Nair

Toronto,Canada

Summary

Strategic human resources professional with a proven track record in talent acquisition, recruitment, employee relations, and performance management. Demonstrates strong capabilities in communication, leadership, and problem-solving to drive organizational effectiveness. Recognized for enhancing productivity and efficiency in HR operations through strategic planning and conflict resolution. Strategic HR Business Partner known for productivity and efficiency in task completion. Specialize in talent management, organizational development, and employee relations, with strong skills in strategic planning, communication, and conflict resolution. Excel in leveraging interpersonal skills to build relationships and drive positive organizational change.

Overview

14
14
years of professional experience

Work History

HR Business Partner & Recruitment Specialist

Refined Restoration Group Ltd
Toronto
12.2024 - Current
  • Led strategic projects to implement scalable HR frameworks aligned with company goals.
  • Collaborated with finance, operations, and leadership teams on headcount planning and compensation strategies.
  • Oversaw employee lifecycle management from recruitment through performance management and offboarding.
  • Executed company-wide initiatives for employee engagement, recognition, and talent development.
  • Ensured HR compliance with regulations and optimized processes using data insights.
  • Contributed to commercial success by achieving NFI targets and meeting project timelines.
  • Mentored sourcing and admin team members on best practices and client culture.
  • Supported hiring managers in candidate selection and offer negotiations.
  • Assessed organizational structure design for optimal effectiveness in meeting business objectives.
  • Conducted performance reviews, managed employee relations issues, and provided guidance on policies and procedures.
  • Developed recognition programs that motivate employees towards higher performance levels.

HR SAP Specialist

MagickWoods Canada Inc
Toronto
08.2024 - 11.2024
  • Focused on the successful execution and delivery of SAP solutions, ensuring alignment with business requirements and enhancing operational efficiency.
  • Managed the design, configuration, testing, and deployment of key SAP modules (e.g., SAP S/4HANA, SAP FICO, SAP MM, SAP SD), ensuring seamless integration across business functions.
  • Led cross-functional teams, including project managers, consultants, and technical experts, to deliver SAP projects on time, within scope, and within budget.
  • Coordinated all project phases to ensure a smooth and successful implementation.
  • Collaborated with business stakeholders, SAP consultants, and cross-functional teams to analyze existing processes, identify gaps, and recommend SAP-based solutions to optimize workflows, improving efficiency and reducing operational bottlenecks.
  • Managed the full recruitment cycle, sourcing, identifying, and attracting top-tier candidates through multiple channels.
  • Streamlined the hiring process, ensuring timely candidate selection and a seamless transition from screening to offer acceptance.
  • Optimized scheduling and meeting logistics through effective calendar management using Outlook, improving time management and coordination across teams.
  • Managed office supplies and ensured inventory levels were maintained for smooth office operations.
  • Served as a liaison for internal and external communications, fostering strong interactions between employees, managers, and clients.
  • Leveraged advanced office software (Word, Excel, PowerPoint, Outlook) to prepare accurate documents, create impactful presentations, and facilitate effective internal communication, ensuring clarity and precision in all business materials.

Manager HR Management and Recruitment Specialist

AMS - Deutsche Bank
11.2022 - 07.2024
  • Led full recruitment lifecycle, sourcing top talent and streamlining onboarding processes.
  • Collaborated with Learning & Development to create training programs that enhance employee integration.
  • Engaged candidates through various channels, screening applications to identify high-potential talent.
  • Partnered with hiring managers to align recruitment strategies with organizational objectives.
  • Managed recruitment team of 13, providing coaching and support to achieve recruitment goals.
  • Optimized recruitment strategies to enhance budget efficiency and improve overall performance.
  • Served as primary contact for customer inquiries, delivering exceptional service and building relationships.
  • Supported customer service team with client onboarding and issue resolution for positive experiences.

HR Greviance Manager & HRBP

Edelweiss Tokio Life Insurance Company
08.2019 - 10.2022
  • Leverage HR strategies, policies, trends, and metrics to ensure alignment with the overall HR agenda, collaborating closely with the HR department to drive organizational success and improve HR effectiveness.
  • Monitor and enhance employee productivity by structuring competitive compensation packages and benefit offerings.
  • Develop programs that address employee needs, promote wellness, and foster a positive work environment to increase morale, retention, and overall productivity.
  • Lead staff wellness initiatives and work to improve employer-employee relations, actively engaging with employees to evaluate their needs.
  • Foster a collaborative culture that boosts morale, enhances productivity, and supports long-term retention.
  • Engage regularly with department heads and line management to provide daily HR guidance, addressing challenges, providing solutions, and ensuring smooth HR operations across all functions.
  • Support decision-making with expert HR advice tailored to each department’s needs.
  • Develop and oversee systems to monitor and prevent violations of legal guidelines and internal policies.
  • Continuously evaluate and improve control systems to ensure efficiency and compliance.
  • Collaborate with corporate counsel and HR departments to ensure enforcement of standards and regulations, and revise procedures and reports periodically to identify potential risks or non-compliance issues.

Asst. Manager Operations and Project Management

Aegon Life Insurance company Limited
08.2015 - 08.2019
  • Drove reinstatement pool and auto debit mode portfolio to enhance company revenue.
  • Executed customer communications for clients under reduced paid up status to maximize renewals.
  • Coordinated with branch operations regarding reinstatements and customer service activities.
  • Collaborated with vendors, IT, and Finance teams to improve overall customer experience.
  • Managed communications for reinstatements and auto debit mode bounce cases.
  • Launched digital campaigns focused on reinstatements and effective customer outreach.
  • Determined requirements and developed technical support for endpoint devices and audio-visual equipment.
  • Oversaw contractor work to ensure compliance with specifications, quality standards, and regulations.

Senior Complaint Analyst & Customer Support

TATA AIG
11.2011 - 08.2015
  • Managed workflow and case assignments to enhance colleague experience through expertise and best practices.
    Recorded all client complaints in central complaint database for accurate tracking.
    Reviewed and categorized complaints as regulatory, routing them to appropriate parties.
    Ensured thorough documentation and resolution of service complaints for accountability.
    Liaised with business partners to verify facts and recommend resolutions.
    Produced reports identifying trends and opportunities for process improvements.
    Collaborated with partners to oversee complaint handling and develop monthly statistics.

Education

CHRP - Human Resource

HRPA
06.2025

Software Engineering -

NIIT
04.2010

Bachelors of Finance - Finance and Accounting

Mumbai University
04.2009

Skills

  • Employee engagement strategies
  • Compensation planning
  • Talent acquisition and recruitment
  • Data analysis techniques
  • Project management methodologies
  • Regulatory compliance oversight
  • Problem-solving skills
  • HR software proficiency
  • HRIS technologies
  • HR policies development
  • Talent management strategies
  • Strategic planning
  • Work culture enhancement
  • Onboarding programs
  • Employee wellness initiatives

Timeline

HR Business Partner & Recruitment Specialist

Refined Restoration Group Ltd
12.2024 - Current

HR SAP Specialist

MagickWoods Canada Inc
08.2024 - 11.2024

Manager HR Management and Recruitment Specialist

AMS - Deutsche Bank
11.2022 - 07.2024

HR Greviance Manager & HRBP

Edelweiss Tokio Life Insurance Company
08.2019 - 10.2022

Asst. Manager Operations and Project Management

Aegon Life Insurance company Limited
08.2015 - 08.2019

Senior Complaint Analyst & Customer Support

TATA AIG
11.2011 - 08.2015

CHRP - Human Resource

HRPA

Software Engineering -

NIIT

Bachelors of Finance - Finance and Accounting

Mumbai University

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Selika Nair