Selena Ramos
Oakland
Summary
Detail-oriented case management and behavioral health professional with 6+ years of experience supporting
justice-involved individuals, assessing eligibility for public services, and contributing to neuroscience
research. Skilled in data organization, risk assessment, and interdisciplinary collaboration. Currently
completing a B.S. in Mathematics with an applied neuroscience concentration to transition into analytical or
research-driven roles.
Overview
8
8
years of professional experience
Work History
Assertive Case Manager - Bilingual
San Francisco Pretrial Diversion Project
08.2023 - Current
- Ensure timely pickup of clients released by the San Francisco Superior Court from County Jail in accordance with ACM policy.
- Conduct one-on-one intake interviews and safety assessments with court-referred clients.
- Monitor program compliance and engagement, ensuring adherence to release conditions.
- Maintain confidentiality and compliance with HIPAA and contractual standards.
Pretrial Release Specialist I
San Francisco Pretrial Diversion Project
02.2023 - 08.2023
- Conducted risk assessments using PSA tools and summarized RAP sheets for court submission.
- Processed re-booked clients and coordinated with courts to ensure timely release notifications.
- Entered and updated data in jail and court management systems with precision.
Certification Analyst, ADA Paratransit
Transdev
12.2021 - 02.2023
- Reviewed ADA eligibility applications, conducted second-level assessments, and determined paratransit service eligibility.
- Authored formal denial justifications and presented findings during appeals.
- Supported outreach and compliance education on East Bay Paratransit services.
Psychiatric Technician
Maxim Healthcare
03.2019 - 02.2022
- Monitored patient well-being in clinical psychiatric settings; reported observations to healthcare teams.
- Facilitated therapeutic activities to build life skills and community reintegration readiness.
- Supported psychiatrists and therapists in rehabilitative care planning.
Residential Counselor
Beyond Emancipation
10.2017 - 08.2019
- Developed and implemented case plans for transitional-age youth in residential settings.
- Coordinated with multidisciplinary teams to assess client needs and track progress.
- Maintained records and facilitated referrals for supportive housing and wellness programs.
Education
B.S. - Applied Mathematics
San Francisco State University
San Francisco, CA01-2026
Associate of Science - Natural Sciences
Peralta Colleges (Laney College)
Oakland, CA06.2022
Skills
- Documentation & Contract Revision
- Case Management & Client Services
- Project Management
- Behavioral Evaluations & Reporting
- Bilingual: English & Spanish
- Scheduling/Planning
Timeline
Assertive Case Manager - Bilingual
San Francisco Pretrial Diversion Project
08.2023 - Current
Pretrial Release Specialist I
San Francisco Pretrial Diversion Project
02.2023 - 08.2023
Certification Analyst, ADA Paratransit
Transdev
12.2021 - 02.2023
Psychiatric Technician
Maxim Healthcare
03.2019 - 02.2022
Residential Counselor
Beyond Emancipation
10.2017 - 08.2019
B.S. - Applied Mathematics
San Francisco State University
Associate of Science - Natural Sciences
Peralta Colleges (Laney College)
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