Selena perez
Concord
Summary
Dynamic professional with a strong work ethic and fluency in Spanish, honed at Starbucks. Excelled in customer service and team collaboration, enhancing workflow efficiency. Adept at time management and problem-solving, ensuring exceptional service delivery. Proven ability to adapt in high-pressure environments, fostering a positive atmosphere and maintaining high standards of cleanliness and safety.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Concord, CA
07.2024 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and equipment throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and other brewing equipment efficiently during peak hours.
- Trained new team members on beverage preparation techniques and customer service standards.
- Collaborated with colleagues to enhance workflow efficiency during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Lifeguard
Six Flags Hurricane Harbor
Concord, CA
05.2024 - 06.2024
- Monitored water safety, ensuring compliance with all safety regulations and protocols.
- Responded promptly to emergencies, providing first aid and CPR as necessary.
- Conducted routine inspections of pool areas, identifying hazards and maintaining cleanliness.
- Assisted in training new lifeguards on safety procedures and emergency response techniques.
- Enforced rules and regulations to promote a safe environment for guests and staff.
- Participated in regular drills to improve readiness for emergency situations and responses.
Cleaning Technician
Amescati Cleaning Services
Concord, CA
04.2021 - 04.2024
- Performed detailed cleaning and sanitation tasks in commercial environments to meet client standards.
- Operated specialized cleaning equipment, ensuring safe and effective use for various surfaces.
- Maintained inventory of cleaning supplies, ordering replacements as necessary to prevent shortages.
- Collaborated with team members to execute efficient cleaning schedules and improve service delivery.
Education
High School Diploma -
Clayton Valley Charter High School
Concord, CA06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Cleanliness
- Safe food handling
- Fluent in Spanish
- Strong communicator
- Patience and empathy
- Adaptability in emergencies
- Effective problem-solver
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
07.2024 - Current
Lifeguard
Six Flags Hurricane Harbor
05.2024 - 06.2024
Cleaning Technician
Amescati Cleaning Services
04.2021 - 04.2024
High School Diploma -
Clayton Valley Charter High School