Selena Menjivar
Los Angeles
Summary
Proficient receptionist with strong customer relations skills and a proven ability to manage multiple tasks efficiently. Demonstrates excellent communication skills and remains composed under pressure. Highly organized and attentive to time management, ensuring smooth operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Associate/Softlines/Cashier
Target Corporation
09.2015 - 01.2016
- Greet customers. Operate electronic checkout system. Handle cash transactions, and returns and exchanges.
- Assist customers by answering questions concerning prices, identification and location of items. Stock shelves and price labeling. Fold and hang clothes for proper placement.
- Maintain a clean fitting room. Manage the self-checkout registers assisting customers in the correct processing of their purchases
- Change register tape and clears routine equipment and scanning jams on registers.
Child Care
Crystal Stairs
02.2016 - 04.2020
- Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts, to encourage intellectual development of children.
- Transport children to schools, social outings, and medical appointments.
- Perform housekeeping and cleaning duties related to children's care.
- Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
- Supervise and assist with homework
Security Guard
Community Enforcement Private Patrol
07.2019 - 01.2021
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Lock doors and gates of entrances and exits to secure buildings.
- Circulate among visitors, patrons, or employees to preserve order and protect property.
Wheelchair Agent
Airport Terminal Management
10.2022 - Current
- Assisted passengers with mobility needs, ensuring timely and safe boarding processes.
- Coordinated wheelchair logistics, optimizing resource allocation for efficient service delivery.
- Provided training to new staff on equipment operation and customer interaction protocols.
- Resolved passenger inquiries and issues promptly, enhancing overall travel experience.
- Maintained detailed records of equipment usage and passenger assistance requests for reporting purposes.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
Education
High School Diploma -
Downtown Business Magnet
Los Angeles, CA06.2015
Skills
- Wheelchair navigation
- Disability awareness
- Safety awareness
- Professionalism and courtesy
Timeline
Wheelchair Agent
Airport Terminal Management
10.2022 - Current
Security Guard
Community Enforcement Private Patrol
07.2019 - 01.2021
Child Care
Crystal Stairs
02.2016 - 04.2020
Sales Associate/Softlines/Cashier
Target Corporation
09.2015 - 01.2016
High School Diploma -
Downtown Business Magnet