Selena Medrano
Lancaster
Summary
Dynamic and dedicated professional with experience at Medrano’s Mexican Restaurant, excelling in customer service and multitasking. Bilingual and skilled in hospitality, I enhance guest experiences while maintaining cleanliness and efficiency. Proven ability to support diverse needs, ensuring safety and well-being in high-pressure environments.
Experienced Care Provider offering years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and young adults with skill anticipating and proactively addressing client needs.
Overview
11
11
years of professional experience
Work History
Waitress
Medrano’s Mexican Restaurant
01.2018 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables and prioritized tasks efficiently during peak hours.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Caregiver
Premier Healthcare Services LLC
Lancaster, CA
01.2018 - Current
- Assisted clients with daily living activities, enhancing their quality of life and independence.
- Monitored client health conditions, promptly reporting changes to healthcare professionals.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
Paraeducator, Special Education
Lancaster School District
Lancaster, CA
09.2016 - 01.2020
- Implemented individualized education plans to support diverse learning needs of students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Observed students' performance and recorded relevant data to assess progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Monitored student classroom and outdoors activities to promote student safety.
Ticketing Staff Member
Jethawks Stadium
Lancaster, CA
04.2015 - 09.2015
- Processed ticket sales using point-of-sale systems to ensure accurate transactions.
- Managed ticket distribution for events, ensuring organized flow and accessibility for guests.
- Improved overall ticket sales by staying informed about upcoming events and promoting them accordingly.
- Sold, printed, and issued tickets to guests.
Education
High School Diploma - Elementary Education
Antelope Valley College
Lancaster, CAHigh School Diploma -
Quartz Hill High School
Quartz Hill,CA05.2013
Skills
- Bilingual
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Hospitality service expertise
- Memory retention
- Active listening
- Patient care
- Daily living assistance
- Special needs care
- Behavior improvements
Timeline
Waitress
Medrano’s Mexican Restaurant
01.2018 - Current
Caregiver
Premier Healthcare Services LLC
01.2018 - Current
Paraeducator, Special Education
Lancaster School District
09.2016 - 01.2020
Ticketing Staff Member
Jethawks Stadium
04.2015 - 09.2015
High School Diploma - Elementary Education
Antelope Valley College
High School Diploma -
Quartz Hill High School