Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Selena Lupo

Richmond Hill,ON

Summary

Having worked as a server in a bakery, having a strong background in customer service, and having a committed position as an assistant soccer coach, I bring a flexible skill set that will help me succeed in any fast-paced setting. My experience working at a bakery sharpened my multitasking and attention to detail, while my time in customer service developed a great grasp of the needs of a broad clientele. In my role as an assistant soccer coach, I fostered the growth of ambitious athletes by honing my leadership and collaboration skills. This combination of experiences has cultivated my flexibility, ability in communication, and dedication to excellence, positioning me to fit in seamlessly.

Overview

5
5
years of professional experience

Work History

Food Basics

Customer Service
03.2020 - 12.2023
  • Provided exceptional service to customers, addressing any concerns or special requests promptly and professionally.
  • Handling cash transactions, refunds, and exchanges with accuracy.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Lago Bakery

Server
11.2019 - 02.2020
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Assistant Coach

House League Soccer
06.2019 - 08.2019
  • Improved team performance by developing and implementing effective training programs.
  • Assisted head coach in designing practice sessions, focusing on individual player development and overall team improvement.
  • Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
  • Maintained a safe and supportive environment for players, fostering teamwork and sportsmanship values.

Education

Bachelor of Nursing - Nursing

Seneca College
King City, ON
04.2026

High School Diploma -

Cardinal Carter Catholic Secondary School
Aurora, ON
06.2022

Skills

  • Team coordination
  • Time management
  • Customer service
  • Adaptability
  • Prioritization and Organization
  • Motivated and goal-oriented

Languages

English
Native or Bilingual
French
Elementary

Timeline

Food Basics

Customer Service
03.2020 - 12.2023

Lago Bakery

Server
11.2019 - 02.2020

Assistant Coach

House League Soccer
06.2019 - 08.2019

Bachelor of Nursing - Nursing

Seneca College

High School Diploma -

Cardinal Carter Catholic Secondary School

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Selena Lupo