Selena Kaytor
Whitehorse,YT
Summary
Organized and results-driven administrative professional with extensive experience in office management, executive support, and project coordination. Skilled at optimizing workflows, overseeing records and databases, and leading office operations to ensure efficiency and accuracy.
Overview
16
16
years of professional experience
Work History
Income Support Intake Worker
Kwanlin Dun First Nation
Whitehorse, YT
08.2024 - Current
- Manages client intake, ensuring accurate data entry in the AIS database and secure paper file record-keeping.
- Generates reports using the AIS database to support case management and program accuracy.
- Coordinates the distribution of client cheques and materials efficiently, maintaining compliance with KDFN policies.
- Engages clients in needs-based discussions to identify income support requirements and ensure understanding of their rights and available resources.
Executive Assistant
City of Whitehorse, Legislative Services
Whitehorse, YT
04.2023 - 08.2024
- Prepared meeting minutes, reports, and briefing materials to streamline decision-making.
- Supported five Divisional Directors and the Legislative Services Manager, managing calendars, meetings, and correspondence.
- Coordinated corporate events and travel for executives, including multi-day summits and conferences.
- Oversaw the SharePoint site and facilitated cross-departmental collaboration.
Client Service Administrator
Yukon Child and Youth Advocate Office (YCAO)
Whitehorse, YT
01.2022 - 04.2023
- Provided compassionate reception services by engaging with children and youth, caregivers, and service providers to complete relevant intake forms.
- Managed client intake and advocacy files, ensuring timely communication for urgent cases.
- Led office events and supported policy implementation, improving operational efficiency.
- Contributed to the development and evaluation of operational policies and work plans to support the Child and Youth Advocate's objectives.
Executive Assistant & Administrative Assistant
Yukon Government, Department of Health & Social Services
Whitehorse, YT
01.2017 - 01.2022
- Administered office budgets, schedules, and HR documentation for senior leadership.
- Maintained organized filing systems, calendars, and administrative workflows for Environmental Health Services.
- Streamlined office processes and coordinated inspections using the Hedgehog database.
- Welcomed visitors and ensured they were promptly assisted by the appropriate health officer.
Passenger Service Agent
Air North
Whitehorse, YT
09.2011 - 05.2019
Administrative Assistant
Yukon Government, Department of Highways and Public Works (Transportation Engineering Branch)
Whitehorse, YT
05.2010 - 03.2013
Education
Navigating Difficult Client Relationships
Yukon University
Whitehorse, YT10-2025
Applied Suicide Intervention Skills Training
Ignite Counselling
Whitehorse, YT08-2024
First Nations 101 -
Yukon University
Whitehorse, YT08-2023
Promoting a Respectful Workplace -
Yukon Government
Whitehorse, YT01.2017
Administrative Assistance Conference -
Canadian Training Resources
Whitehorse, YT01.2017
Professional Minute Taking -
Canadian Training Resources
Whitehorse, YT01.2017
Coaching and Leading efficiently -
Air North
Whitehorse, YT01.2011
Dealing with Difficult Passengers -
Air North
Whitehorse, YT01.2011
Administrative Assistant Certificate -
Yukon College
Whitehorse, YT01.2010
Microsoft Excel Advanced -
Yukon College
Whitehorse, YT01.2010
Introduction to Yukon Government Financial Management Information Systems -
Yukon Government
Whitehorse, YT01.2010
High School Diploma -
Vanier Catholic Secondary
Whitehorse, YT06-2009
Skills
- Office & Operations Management
- Project & Event Planning
- Travel Coordination
- Records & Database Management
- Executive Support & Calendar Coordination
- Budget Administration
- Staff Coordination & Team Support
- Policy & Procedure Implementation
References
Available upon request
Timeline
Income Support Intake Worker
Kwanlin Dun First Nation
08.2024 - Current
Executive Assistant
City of Whitehorse, Legislative Services
04.2023 - 08.2024
Client Service Administrator
Yukon Child and Youth Advocate Office (YCAO)
01.2022 - 04.2023
Executive Assistant & Administrative Assistant
Yukon Government, Department of Health & Social Services
01.2017 - 01.2022
Passenger Service Agent
Air North
09.2011 - 05.2019
Administrative Assistant
Yukon Government, Department of Highways and Public Works (Transportation Engineering Branch)
05.2010 - 03.2013
First Nations 101 -
Yukon University
Promoting a Respectful Workplace -
Yukon Government
Administrative Assistance Conference -
Canadian Training Resources
Professional Minute Taking -
Canadian Training Resources
Coaching and Leading efficiently -
Air North
Dealing with Difficult Passengers -
Air North
Administrative Assistant Certificate -
Yukon College
Microsoft Excel Advanced -
Yukon College
Introduction to Yukon Government Financial Management Information Systems -
Yukon Government
Navigating Difficult Client Relationships
Yukon University
Applied Suicide Intervention Skills Training
Ignite Counselling
High School Diploma -
Vanier Catholic Secondary