Selena Gonzalez
Fresno
Summary
Dedicated and compassionate professional with proven experience in retail, caregiving, and childcare. Adept at providing attentive and personalized support, ensuring safety, and fostering positive environments. Eager to transition skills in patient care, communication, and empathy as a Certified Nursing Assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA Student
The Vinyards - California Armenian Home
11.2025 - 12.2025
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered high-quality care to patients in facility.
- Assisted nursing staff with completing daily rounds and answering call lights.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Retail Sales Associate
Marshalls
12.2023 - Current
- Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.
- Greeted customers and engaged in conversation to assess needs.
- Provided friendly and knowledgeable assistance to customers on the sales floor.
- Located merchandise on racks or shelves and delivered to customers.
- Used POS system to process sales and refund transactions.
- Resolved customer disputes quickly while maintaining professionalism.
- Collaborated with staff to ensure restocking and replenishment of merchandise.
- Maintained a clean and organized sales floor.
- Greeted customers and ascertained what each customer wanted and needed.
Caregiver
In Home Supportive Services
10.2022 - 07.2023
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Responded to resident dining needs and assisted with feeding.
- Utilized problem solving techniques to resolve challenging situations in a timely manner.
- Drove motor vehicles to transport clients to physicians' offices or outings.
Childcare Provider
Fresno County Childcare Services
05.2022 - 06.2022
- Assisted in preparing food and serving meals and refreshments to children.
- Created an atmosphere that was stimulating, encouraging, supportive, respectful and fun.
- Managed multiple tasks simultaneously while responding quickly to changing needs of the children.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
- Cared for children of varying ages in a home setting.
- Assisted with potty training and other developmental milestones.
- Maintained a safe play environment by carefully monitoring children.
- Helped children with homework and school work.
- Accompanied children to and from school, on outings and to medical appointments.
Retail Sales Associate
Sally Beauty
08.2023 - 12.2023
- Engage and recommend products to customers
- Resolved customer disputes to maintain positive relationships
- Prevented theft to protect the store's assets
- Implemented upselling techniques to increase sales
- Provided friendly and knowledgeable assistance to customers
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.
- Arranged and displayed merchandise to promote sales.
Education
CNA Program Candidate -
Fresno Adult School
12-2025
Esthetician Certificate - undefined
Milan Institute
01.2023
Skills
- Childcare and caregiving
- Meal preparation and cooking
- Customer service
- Retail sales
- Communication skills
- Time management
- Teamwork and collaboration
- Cash handling
- POS operation
- Infection control procedures
- Feeding assistance
- Range of motion exercises
- Personal care assistance
- Patient hygiene management
Certification
- Licensed Certified Nursing Assistant
Timeline
CNA Student
The Vinyards - California Armenian Home
11.2025 - 12.2025
Retail Sales Associate
Marshalls
12.2023 - Current
Retail Sales Associate
Sally Beauty
08.2023 - 12.2023
Caregiver
In Home Supportive Services
10.2022 - 07.2023
Childcare Provider
Fresno County Childcare Services
05.2022 - 06.2022
Esthetician Certificate - undefined
Milan Institute
CNA Program Candidate -
Fresno Adult School