Selena Gladstone
Vancouver,Canada
Summary
Enthusiastic service industry professional with experience in preparing a wide range of cocktails and managing busy bar settings. Possesses a thorough knowledge of spirits and beer, excellent multitasking and problem-solving skills, and a passion for creating an enjoyable environment for guests. Highly organized and able to handle multiple tasks in a fast-paced environment with a commitment to professionalism and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Glitch Bar & Arcade
03.2022 - Current
- Timely served hundreds of drinks a night, demonstrating knowledge of over 30 classic and signature drink recipes
- Provided guests friendly service and quality recommendations, reflecting an understanding of local beer and wine, as well as popular cocktails
- Maintained a clean and organized bar area both during busy hours and after closing
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Super Smash Burgers
03.2022 - Current
- Took customer orders while maintaining a profound knowledge of the menu and addressing dietary restrictions and guest preferences
- Ran food to tables ensuring customers received their orders promptly and accurately
Hostess/ Servers Assistant
Craft Beer Market
02.2022 - 03.2022
- Greeted guests in a warm and professional manner, handling reservations and seating with accuracy
- Supported servers and bussers through high-volume shifts with food running and table clearing
Server
Mimi’s Burgers
10.2020 - 01.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed
Hostess
The Regal Beagle
09.2020 - 10.2020
- Answered phone calls to take reservations and address guest questions and concerns
- Demonstrated flexibility by helping out in other departments as needed
- Assisted in seating guests and managing the wait list
Education
Bachelor of Arts - Social Justice
University of British Columbia
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
- Food Safe Certified
- Serve It Right Certified
References
- Ashley Barlow, General Manager of Glitch, (604)-833-6738
- Joseph Brown, Owner/ Head chef/ GM of Super Smash Burgers, (604)-966-1546
Timeline
Bartender
Glitch Bar & Arcade
03.2022 - Current
Server
Super Smash Burgers
03.2022 - Current
Hostess/ Servers Assistant
Craft Beer Market
02.2022 - 03.2022
Server
Mimi’s Burgers
10.2020 - 01.2022
Hostess
The Regal Beagle
09.2020 - 10.2020
- Food Safe Certified
- Serve It Right Certified
Bachelor of Arts - Social Justice
University of British Columbia
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