Selena Diaz
Toronto,ON
Summary
Results-driven professional with a proven track record in delivering high-quality outcomes. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational goals. Committed to exceptional service and ongoing professional development.
Overview
8
8
years of professional experience
Work History
Sales Associate
Lacoste Yorkdale
Toronto, Ontario
11.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Developed promotional strategies to increase sales volume.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
Beauty Advisor
Sephora Vaughan Mills
Vaughan, Ontario
11.2023 - 11.2024
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Front Office Receptionist
Crestview Place Recreation Centre
Toronto, Ontario
05.2017 - 10.2019
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Maintained a clean and organized reception area to uphold company image.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Scheduled and confirmed appointments for clients and staff.
Education
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary
Toronto, ON06-2018
Skills
- Client Engagement
- Cash Management
- Sales expertise
- Product knowledge expertise
- Task Management Skills
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Beauty Advisor
Sephora Vaughan Mills
11.2023 - 11.2024
Sales Associate
Lacoste Yorkdale
11.2022 - Current
Front Office Receptionist
Crestview Place Recreation Centre
05.2017 - 10.2019
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary
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