Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
CREW TRAINERCREW MEMBERWork Type
Part TimeSeasonal WorkLocation Preference
On-SiteLocation: Bolton, ON, CA
Open to relocation: Yes
Open To Work
Selena Botelho
Bolton,ON
Work Preference
Summary
Dedicated hospitality professional with nearly four years of customer service experience, including three years in a leadership training role. Known for strong communication, efficiency, and teamwork in fast-paced environments. Seeking to apply excellent service skills in a gold course server position.
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable about operational procedures and customer service, bringing effective team coordination and training abilities. Capable of fostering productive work environment that enhances team performance.
Overview
1
1
Certification
3
3
years of professional experience
Work History
CREW TRAINER
Mcdonalds
King, ON
06.2023 - 12.2025
- Assigned tasks and responsibilities to crew members based on abilities and experience.
- Monitored employee progress and provided constructive criticism.
- Ensured compliance with all safety regulations, company policies and procedures in the workplace.
CREW MEMBER
Mcdonalds
King, ON
10.2022 - 06.2023
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
Education
Bachelor of Science (B.S.) - Biology
University of Guelph
Guelph04.2029
Skills
- Problem-solving
- Employee training
- Cash handling
- Customer service
- Coaching and mentoring
- Active listening
- Safe food handling
- Cleaning and sanitation
- Performance evaluation
- Reliability and punctuality
- Sanitation protocols
- Food safety
- Punctuality
- Patience and empathy
Languages
English
Native or Bilingual
Certification
Smart Serve Certificate
Interests
- Cooking
- Gym Workouts
- Animal Care
Timeline
CREW TRAINER
Mcdonalds
06.2023 - 12.2025
CREW MEMBER
Mcdonalds
10.2022 - 06.2023
Bachelor of Science (B.S.) - Biology
University of Guelph
Honour Roll Grades 9-12
High academic achievement award I received through all four years of high school education. The student receiving Honour Roll must achieve a course average of 80% or higher.