Selena Amezquita
LIVINGSTON
Summary
Dynamic Office Manager skilled in coordinating schedules, managing client accounts, and ensuring accurate payroll processing. Recognized for strong communication and time management skills, ready to enhance organizational performance and client relationships.
Overview
9
9
years of professional experience
Work History
Office Manager
Express Personnel
Turlock
10.2024 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated schedules and appointments for staff and clients effectively.
- Recruited, interviewed and selected employees to fill vacant roles.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Handled customer inquiries and resolved issues promptly and professionally.
- Delegated work to staff, setting priorities and goals.
- Process payroll for employees using ADP Workforce Now software.
- Maintain employee records including timecards and benefits information.
- Respond to employee inquiries regarding payroll discrepancies and policies.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Account Manager
Phantom Fireworks
Modesto
04.2017 - 08.2024
- Managed client accounts and maintained strong relationships with customers.
- Renewed existing accounts by building relationships with clients.
- Conducted regular follow-ups with clients to ensure ongoing support and service quality.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed sales strategies to drive product knowledge and customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
Education
Bachelor of Science - Business Management
Humphreys College
Stockton, CA06-2005
Skills
- Office management
- Human resources support
- Recruitment coordination
- Payroll processing
- Invoice tracking
- Account reconciliation
- Facility management
- Project management
- Scheduling expertise
- Administrative assistance
- Customer relations management
- Multitasking proficiency
- Time management
- Effective communication
- Attention to detail
- Staff hiring
Timeline
Office Manager
Express Personnel
10.2024 - Current
Account Manager
Phantom Fireworks
04.2017 - 08.2024
Bachelor of Science - Business Management
Humphreys College