Selby Munyaradzi Mutemi
Prince George,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project management position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
FortisBC
Prince George, BC
02.2023 - Current
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Nechako Bottle Depot
Prince George, BC
02.2023 - 02.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Project Manager
Asphalt Products
Harare, Zimbabwe
06.2021 - 02.2023
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Hot and Cold Asphalt overlays
- Tender Documents Compilation
- Chip and Spray Road Construction
- Pothole Patching
Project Manager
Zimbabwe Housing Projects
Harare, Zimbabwe
09.2018 - 06.2021
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented strategic project plans to meet business objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Monitored project performance to identify areas of improvement and make adjustments.
- Prepared and submitted project invoices for review and approval.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
- Road, Water and Sewer reticulation design and construction
- Subdivision permit applications
- House designs and construction
Project Manager and Civil Engineering
Zada Construction
Harare, Zimbabwe
05.2016 - 06.2018
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress and technical problems.
- Road Construction.
- Bridge Construction.
- Surveying and Geomatrics.
- Sewer and Water reticulation
Quality Assurance Manager
Eastlight Telecoms
Harare, Zimbabwe
01.2015 - 05.2016
- Recorded, analyzed, and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Evaluated interactions between associates and customers to assess personnel performance.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Performed root cause analysis to identify and resolve quality issues and defects.
Education
Diploma - Project Management
Project Management Institution of Zimbabwe
Zimbabwe12.2016
Basic Training Diploma - Civil Engineering
Bulawayo Polytechnic
Zimbabwe05.2011
Skills
- Customer Relations
- Freight Operations
- Order Fulfillment
- Senior Leadership Support
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Computer Proficiency
- Report Preparation
- Quality Control
- Microsoft Windows
- Quality Assurance Controls
- Data Evaluation
- Problem-Solving Ability
- Time Management
- Team Development
- Project Management Abilities
- Coordination
- Calendaring
- Persuasion
Timeline
Customer Service Representative
FortisBC
02.2023 - Current
Cashier
Nechako Bottle Depot
02.2023 - 02.2023
Project Manager
Asphalt Products
06.2021 - 02.2023
Project Manager
Zimbabwe Housing Projects
09.2018 - 06.2021
Project Manager and Civil Engineering
Zada Construction
05.2016 - 06.2018
Quality Assurance Manager
Eastlight Telecoms
01.2015 - 05.2016
Diploma - Project Management
Project Management Institution of Zimbabwe
Basic Training Diploma - Civil Engineering
Bulawayo Polytechnic
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