Leveraging skills in operations management and active listening, I consistently exceed performance metrics, embodying a proactive approach to conflict resolution and inventory control, ensuring both customer loyalty and optimal store performance. Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Active Listening & Passion for customer satisfaction
Critical Thinking and conflict resolution
Store operations
Friendly, positive and Customer Engagement
Time management & Multitasking
Team Leadership, Problem-Solving
Operations Management & Inventory Management
Wael Debesay: Store manager ( Red Sea grocery ) : 226-698-7365
Reema Smith: colleague ( Smile cleaning ) : 226-339-1443
Selam Beraki : Marketing manager of Kampala Forest : 226-507-6446