Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Selam kesete

Surrey,BC

Summary

Dynamic community support professional with experience at Taproot Community Support Services, excelling in mental health assistance and effective communication. Proven ability to enhance client well-being through personalized care and active listening. Skilled in medication administration and fostering strong relationships, ensuring a supportive environment for individuals to thrive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Community Support Services

Taproot community support services
Vancouver, British Columbia
03.2025 - Current

• Assisted with daily living activities, running errands, and household chores.

Supported clients with mental support and physical activities to accomplish a quality of life and sustain their needs.

Turned and positioned bed-bound patients to prevent bedsores and maintain comfort levels.

  • Engaged individuals in meaningful conversation, socialization, and activity, while providing personal care assistance.

• Assisted with feeding and monitored intake to help individuals achieve.

Nutritional objectives.

• Consulted with supervisors to assess cases and plan strategies for enhancing care.

• Built strong relationships with clients to deliver emotional support and companionship.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Maintained clean personal areas, and prepared healthy meals to support client nutritional needs.

Documented vitals, behaviors, and medications in client medical records.

Monitored client vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor well-informed.

• Assisted patients with bathing, grooming, dressing, and oral hygiene care, both in private residences and facilities.

Recorded status and duties completed in logbooks for management.

Laundry Attendant

K-bro Linen System
Burnaby, British Columbia
07.2023 - Current
  • Operated laundry equipment and loading machines while adhering to capacity restrictions.
  • Fostered safety by protecting personal items and laundry loads during operations.
  • Handled various clothing types, executing folding tasks manually with precision.
  • Led a small team to enhance workflow efficiency and productivity in laundry processes.

Barista and Cashier

Waves coffee house
Vancouver, British Columbia
07.2021 - 11.2022
  • Managed customer orders and payments to ensure accurate transactions.
  • Responded to customer needs in a fast-paced environment.
  • Maintained cleanliness of coffee shop by cleaning counters, machines, and seating areas daily.
  • Engaged with customers during busy periods to foster a positive atmosphere.
  • Efficiently controlled line and crowd through prompt service delivery.
  • Operated and maintained espresso machines, blenders, and commercial coffee brewers.
  • Greeted customers and took beverage orders while providing tailored recommendations.
  • Memorized both official and off-menu coffee and tea preparations.

Grocery Store Cashier

Family Owned
Asmara, Hamasien
01.2018 - 01.2019
  • Managed cash register operations, ensuring accurate transactions and customer satisfaction.
  • Bagged groceries efficiently while maintaining high service standards.
  • Responded to customer inquiries with professionalism and courtesy.
  • Planned and executed daily grocery operations to enhance efficiency.
  • Maintained cleanliness of shelves and overall store appearance.
  • Monitored sanitation practices to comply with health regulations.
  • Implemented safe handling procedures that exceeded company standards.

Education

Diploma in Community Support Worker

Discovery Community College
Surrey, BC
05-2025

High School Diploma -

Kwantlen Park Secondary School
Surrey, BC
06-2023

Skills

  • Fluent in Tigrinya, Amharic, and English
  • Community support and mental health assistance
  • Educational support
  • Cash handling and food safety
  • Effective communication
  • Active listening
  • Time management
  • Problem solving
  • Medication administration
  • Behavioral observation
  • Patience and organization
  • Laundry operations
  • Barista skills

Certification

  • Food Handler certificate /May 2024 – May 2029
  • First Aid Certification Online / May 2024 - Present
  • Standard First Aid and CPR/AED Certified / May 2024 - May 2027
  • Autism and Neurodiversity - UBC / October 2024
  • Taking Care of Diabetes at School / September 2024 - Present
  • Rolling with ADHD / October 2024 - Present
  • Seizure Rescue Intervention for Non-Medical Staff Sept. 2024 - Present
  • Applied Behavior Analysis / October 2024 - Present
  • Violence Prevention: Respond to the Risk: Part 1 - Perform De-escalation Communication /September 2024 – Present
  • Violence Prevention: Respond to the Risk: Part 2 - Perform De-escalation Strategies / September 2024 – Present

Timeline

Community Support Services

Taproot community support services
03.2025 - Current

Laundry Attendant

K-bro Linen System
07.2023 - Current

Barista and Cashier

Waves coffee house
07.2021 - 11.2022

Grocery Store Cashier

Family Owned
01.2018 - 01.2019

Diploma in Community Support Worker

Discovery Community College

High School Diploma -

Kwantlen Park Secondary School
Selam kesete