Selam Geda
Calgary,AB
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Customer Service Cashier
Footgear
Johannesburg , Gauteng
11.2019 - 10.2025
- Processed customer transactions accurately and efficiently at retail location.
- Assisted customers in product selection and provided product information.
- Maintained a clean and organized checkout area to enhance customer experience.
- Resolved customer complaints in a professional manner.
- Trained new cashiers on procedures and best practices for customer service.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Collaborated with team members to manage inventory and restock merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
Delachin High School
Addis Abeba , Ethiopia Skills
- Transaction processing
- Cash handling
- Product knowledge
- Point-of-sale systems
- Customer service
- Complaint resolution
- Team collaboration
- Sales support
- Problem solving
- Time management
- Employee training
- Attention to detail
- Quality assurance
- Retail merchandising
- Payment collection
- Conflict resolution
- Merchandise restocking
- Guest services
Timeline
Customer Service Cashier
Footgear
11.2019 - 10.2025
Delachin High School