Overview
Work History
Education
Certification
Interests
Timeline
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Selam Assefa

Chateauguay,QC

Overview

10
10
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Dental Assistant

ADC Dent Dental Care
10.2015 - 03.2020
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Casher

Metropolitan Parking
04.2013 - 03.2016
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Secretary/ Office Assistant / Tour Operator

Merob Land Travel Agency
01.2011 - 02.2012
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, letters and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Assisted with onboarding of new employees.
  • Monitored and tracked budgets and expenses.
  • Prepared financial statements, cheques, processed payments and bank deposits.
  • Guided individuals and groups on scheduled tours.
  • Coordinated complex multi-destination trips, resulting in seamless travel experiences for clients.

Secretary

CISSA
01.2010 - 11.2010
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Maintained electronic filing systems and categorized documents.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Accounting

NOVA Career Center
Chateauguay, QC
09.2024 - Current

Dental Assistant

Pearson Adult And Career Centre
LaSalle, QC
10-2015

Certification

  • Certified Dental Assistant
  • Stress Management Training -
  • CPR

Interests

  • Music
  • Historical Exploration
  • Creative Writing

Timeline

Accounting

NOVA Career Center
09.2024 - Current

Dental Assistant

ADC Dent Dental Care
10.2015 - 03.2020

Casher

Metropolitan Parking
04.2013 - 03.2016

Secretary/ Office Assistant / Tour Operator

Merob Land Travel Agency
01.2011 - 02.2012

Secretary

CISSA
01.2010 - 11.2010

Dental Assistant

Pearson Adult And Career Centre

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Selam Assefa