Sel Arredondo

• Transported customers to and from Disneyland.
• Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
• Operated with safety and skill to avoid accidents and delays.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Provided exceptional customer service, addressing rider concerns with patience and professionalism.
• Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
• Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.

Worked with raw materials to develop complete and commercially viable products.

• Analyzed production data to identify trends and areas for improvement, leading to higher output levels without sacrificing quality.
• Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
• Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
• Produced items in bulk and removed assembling complexities by using automated systems.
• Contributed to overall team success by meeting daily production targets consistently.

Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Used POS system to accurately enter orders and process payments.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Learned special recipe items and seasonal offerings to best meet customer needs.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Packaged bagels, muffins and other food items for customer purchase.
• Minimized spoilage with proper use of first-in-first-out stock procedures.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Updated account information to maintain customer records.
• Conducted regular inventory audits to identify discrepancies, ensuring accurate record-keeping for financial reporting purposes.
• Optimized storage space utilization by implementing effective warehouse layout strategies.
• Streamlined packing procedures to minimize errors and increase overall accuracy in order fulfillment.
• Resolved shipment discrepancies quickly to maintain customer satisfaction levels and reduce potential losses from returns or refunds.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.