SEJIN SEBASTIAN
TORONTO,Ontario
Summary
Dynamic Store Manager at Alibaba Foods with a proven track record in driving sales growth and enhancing customer satisfaction. Skilled in inventory management and team leadership, I excel in developing staff and implementing visual merchandising strategies to boost performance. Committed to achieving operational excellence and fostering strong customer relationships.
Overview
6
6
years of professional experience
Work History
Store Manager
Alibaba Foods
WARSAW, Mazowieckie
08.2022 - 03.2025
- Supported store operations by assisting in managing daily tasks, ensuring smooth workflow and customer satisfaction.
- Collaborated with the store manager to oversee team performance and maintain operational efficiency.
- Contributed to achieving sales goals by assisting in inventory management and addressing customer needs.
- Ensure a high level of customer satisfaction.
- Handle customer complaints and issues professionally.
- Support staff in delivering excellent service.
- Help achieve the sales target.
- Monitor sales trends, and suggest improvements.
- Support promotion, and merchandising efforts.
- Assist with inventory audits and stock control.
- Ensure the safety and cleanliness of the store.
- Prepare reports on sales, staff performance, and customer feedback.
- Communicate effectively with upper management and team members.
CNC Machine Operator
Alumin
Pozznan, Greater Poland
06.2019 - 04.2021
- Machine Setup and Preparation: Read and interpret blueprints, technical drawings, and job orders.
Set up CNC machines (lathes, mills, grinders, etc.). According to job specifications.
Install and align tools, fixtures, and workpieces. - Operate CNC machines to perform tasks such as drilling, grinding, milling, or turning.
Monitor machine operations to ensure that parts are being produced according to specifications.
Adjust machine settings (speeds, feeds, etc.). As needed. - Quality Control and Inspection: Use precision measuring instruments (calipers, micrometers, gauges) to check finished products.
Inspect parts for defects, and ensure compliance with quality standards.
Make necessary adjustments, or request rework, to maintain part quality. - Maintenance and Troubleshooting: Perform routine maintenance on machines (lubrication, cleaning, etc.).
Identify and report any mechanical issues, or malfunctions.
Assist in troubleshooting and minor repairs. - Documentation and Reporting: Maintain accurate production records and logs.
Document quality checks and inspection results.
Report production output and machine utilization.
Education
Hotel Management - Bachelor of Hotel Management
Motimahal Collage of Hotel Management
Manglore04-2013
Skills
- Inventory management
- Sales analysis
- Customer service excellence
- Visual merchandising strategies
- Staff development
- Team leadership
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Employee training
- Advertising and marketing
- Leadership development
- Customer service
- Staff training
- Store operations
- Quality assurance
- Performance evaluation
- Cash management
- Personnel development
- Documentation and reporting
- Performance metrics evaluation
- Employee engagement
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Store Manager
Alibaba Foods
08.2022 - 03.2025
CNC Machine Operator
Alumin
06.2019 - 04.2021
Hotel Management - Bachelor of Hotel Management
Motimahal Collage of Hotel Management
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