Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

SEJAL SHAH

Mississauga,ON

Summary

Dynamic Claims Adjuster with expertise in insurance policy coverage from Aviva, delivering exceptional customer service and comprehensive analysis. Proven ability to enhance team performance through training and skill development, while proficiently utilizing Microsoft Office to prepare detailed reports and documentation. Committed to achieving optimal outcomes for clients and stakeholders.

Overview

19
19
years of professional experience

Work History

Claims Adjuster

Aviva
Oakville, Ontario
04.2024 - Current
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Analyzed information gathered by investigations and reported findings and recommendations.
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
  • Prepared detailed reports on investigation findings and claim status for internal use.

Sole Proprietor

Dezine Plus
01.2014 - Current
  • Co-ordinated a wide array of events specifically catered to client's request.
  • Leverages relationships with vendors to provide excellent quality products and services.
  • Actively prospected for opportunities with new and existing clients.

Claims Adjuster

Gallagher Bassett
02.2021 - 04.2024
  • Administration of insurance claims submitted and monitoring the process to resolution.
  • Full documentation of all stages of correspondence with all parties.
  • Provide exemplary customer service.
  • administered and was a liason for varous accounts

Office Administrator

Bridge Law
05.2018 - 09.2018
  • Prepared reports for the lawyers.
  • Prepared documentation and submitted to the court.

Recreational Therapist

Cooksville Care Centre
09.2006 - 08.2017
  • Implemented recreational therapeutic programs aimed at improving the physical, spiritual, intellectual, social and emotional needs of the residents.
  • Trained in hires as per company standards.
  • Planned and organized fundraisers for the centre.

Recreational Manager

Hawthorne Longterm Care Facility
09.2015 - 02.2016
  • Planned and organized the implantation of recreational therapeutic programs aimed at improving the physical, spiritual, intellectual, social and emotional needs of the residents.
  • Trained in hires as per company standards.
  • Planned, organized and delegated duties for fundraisers for the centre.

Education

Insurance Liscencing - Insurance

Insurance Institute of Ontario
Toronto
12-2026

ADVANCED DIPLOMA - BUSINESS ADMINISTRATION

HUMBER COLLEGE
04.2020

DIPLOMA - GERENTOLOGY AND ACTIVATION COORDINATION

GEORGE BROWN COLLEGE
04.1999

Skills

  • Strong team builder
  • Customer service
  • Trainer
  • Proficient in Microsoft Office
  • Skill development
  • Enhancement of existing skills
  • Insurance policy coverage expertise
  • Advanced oral and written communication skills

Activities

  • Committee member at our cultural centre.
  • Teach young children our religion and culture.
  • Teach dance to young and old as well as take classes to enhance my knowledge and abilities.

Timeline

Claims Adjuster

Aviva
04.2024 - Current

Claims Adjuster

Gallagher Bassett
02.2021 - 04.2024

Office Administrator

Bridge Law
05.2018 - 09.2018

Recreational Manager

Hawthorne Longterm Care Facility
09.2015 - 02.2016

Sole Proprietor

Dezine Plus
01.2014 - Current

Recreational Therapist

Cooksville Care Centre
09.2006 - 08.2017

Insurance Liscencing - Insurance

Insurance Institute of Ontario

ADVANCED DIPLOMA - BUSINESS ADMINISTRATION

HUMBER COLLEGE

DIPLOMA - GERENTOLOGY AND ACTIVATION COORDINATION

GEORGE BROWN COLLEGE

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