Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sejal Sejal

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Team Leader

Wendy's
11.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.

Customer Service Representative

Walmart
07.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Package Handler

FedEx
10.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

Canadian Investment Funds Course - Mutual Funds

Investment Funds Institute of Canada
07.2024

Business Diploma - Business

Canadore College of Applied Arts And Technology
Brampton, ON
05.2024

Food Handling - Food

Management Food Market
12.2023

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Work Planning and Prioritization
  • Goal Setting
  • Overseeing Daily Activities
  • Cash Handling
  • Flexible Schedule

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Walmart
07.2023 - 01.2024

Team Leader

Wendy's
11.2022 - Current

Package Handler

FedEx
10.2022 - 01.2023

Canadian Investment Funds Course - Mutual Funds

Investment Funds Institute of Canada

Business Diploma - Business

Canadore College of Applied Arts And Technology

Food Handling - Food

Management Food Market

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