Overview
Work History
Education
Skills
References
Timeline
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SEJAL MUNSHI

BRAMPTON,ON

Overview

10
10
years of professional experience

Work History

Seasonal Trainer, Ambassador, Backup PA and Yard specialist

Amazon Fulfilment
04.2018 - Current
  • Trained 345 associates for various process paths such as Safety School, Picking, stowing, receiving Driving Order Picker and other 6 machine
  • Rider Certified for training of the pit machines
  • Tracking new hire schedules to ensure on boarding support on all shifts
  • Collaborate with Learning Coordinators on training and development tasks
  • Support Ambassadors with all training and day 1 activities
  • Documenting feedback and audit results to help the learning department identify strengths as well as area of improvement
  • Appointed as a process guide and led a team of ten associates and was able to effectively manage high volume of reactive with little or no supervision
  • Managed and maintained comprehensive employee training records, ensuring accuracy and compliance
  • Identified and resolved obstacles using in-depth analysis methods to improve efficiency
  • Familiar with the ins and outs of the Department of Transportation/Administration
  • As a Backup Process assistant in IB have an experience to manage huge number of associates
  • During my FPY coaching our team bring down 40 % DPMO
  • Bin Collisions has maintained the #6 rank in the TNS network and #1 rank among all shift and it was appreciating by GM
  • Perform function to maintain yard accuracy
  • Ensure that all safety measured and precautions are in place and being used regarding the dock and trailers
  • Communicate well with colleagues and operation team for smooth yard activity
  • Analyzed current process and recommendations for improvement
  • Facilitate relationship between operation and manager
  • Support operations in their needs including training clerks in operations and understand and perform to the best of their abilities and acquire new skills
  • Trained new TOM team members to excel at their new roles.

Assistant Banquet Manager - Sales

The Grand Bhagwati Hotel
07.2015 - 08.2017
  • Made presentation forecast for upcoming events to Chairman Managing Director and Executive Director and discussed strategy planning for maximum revenue generate and Achieve sale target as per budget
  • Discussed blue plan and coordinated with operational head, executive chef as well as other department head for upcoming event for delivering excellent service to guest
  • Took care that the functions operations were going on smoothly and took review from guests after function
  • Made daily banquet sales report and sent to Chairman Managing Director Executive Director and general manager
  • Managed daily internal staff meeting and took worksheet from junior staff for all work done on time.

Store Manager

JBL Studio
01.2014 - 01.2015
  • Handled all responsibilities of store such as handling customer and staff, dealing with cash and financial parts
  • Maintained stock inventory including ordering new and high demanding products on time
  • Made daily profit and sales report and email to owner of store
  • Supervised staff behavior and assisted them for better customer service
  • Took customer complaints and delivered that to head office, resolved problems as soon as possible by coordinating with warehouse and head office.

Education

Master in Commerce - Finance and Accounting

Veer Narmada South Gujarat University, India
01.2013

Bachelor in Commerce - Finance and Accounting

Veers Narmada South Gujarat University, India
01.2007

Skills

  • Extensive Leadership / Managing Skills
  • Manage safety, quality, productivity, and customer delivery promises
  • Strong Analytical / Technical Skills
  • Ability to work under Pressure
  • Excellent verbal and written communication skills
  • Strong ability to work as an individual as well as in group by integrating the goals of an association
  • More than 3 years of experience in improving performance, processes, or using lean techniques
  • Can Managed a team of 20 or more employees
  • Experience in making processes better
  • Good at customer service, communication, and working with others
  • Master's Degree in commerce field
  • Ability to learn fast and adapt to changing environment whole meeting new challenges
  • Determined to meet the deadlines through exceptional time management skills
  • Proficient in Microsoft Excel, Word, PowerPoint
  • First Aid & CPR Train

References

References available upon request

Timeline

Seasonal Trainer, Ambassador, Backup PA and Yard specialist

Amazon Fulfilment
04.2018 - Current

Assistant Banquet Manager - Sales

The Grand Bhagwati Hotel
07.2015 - 08.2017

Store Manager

JBL Studio
01.2014 - 01.2015

Master in Commerce - Finance and Accounting

Veer Narmada South Gujarat University, India

Bachelor in Commerce - Finance and Accounting

Veers Narmada South Gujarat University, India

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