Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Sejal Marwaha

Vancouver,BC

Summary

4 years of experience in sales/customer service resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement.

Work History

Dispatcher

Apple express
  • Communicated with customers to provide delivery updates and resolution.
  • Implemented new software systems that improved efficiency within dispatch center operations.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Assign package load, track driver progress, communicate and provide solution to any difficult situation.

Cashier

Bc liqour stores
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with returns, refunds and resolving transaction issues.

Warehouse Associate

Aritzia
  • Loaded merchandise into specific packages suited for product dimensions.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Pre-assembled containers to be easily selected by packing associates.
  • Picked and packed order items.

Sales Associate/cashier

zara -North
  • Developed strong relationships with clients, fostering brand loyalty and repeat business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
  • Kept up-to-date with current fashion trends to provide knowledgeable guidance to shoppers seeking style advice.
  • Assisted customers with returns, refunds and resolving transaction issues.

Pharmacy Assistant

London Drugs
  • Generated labels for prescriptions and maintained accurate records.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Updated computer system with current customer, payment and inventory information.
  • Re-stocked shelves with prescribed medications and health care products.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • prepared blister packs.

Expo

JW Marriott
  • Assisted servers in meeting customers needs by refilling drinks, providing condiments, and addressing any concerns.
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Maintained a high level of knowledge about current food safety regulations and applied this expertise in daily tasks to ensure safe dining experiences for all patrons.
  • Assisted with bussing tables and cleaning up spills.

Education

College certificate in Dental Assisting -

Western community college
Surrey, BC
02.2024

Associate of Science in Biology -

Capilano University I North Vancouver
North Vancouver, BC

High School Diploma -

Cambridge International School
Jalandhar, Punjab
05.2017

Skills

  • Work Crew Dispatch
  • Material Distribution
  • Cash Register Operations
  • Relationship Building
  • Production line operations
  • POS Software

Languages

English
Hindi
Punjabi

Additional Information

I am available to work from 04 March 2024.

Availability: TBD ( flexible)

Full-time/part-time

certification : serving it right, selling it right

Timeline

Dispatcher

Apple express

Cashier

Bc liqour stores

Warehouse Associate

Aritzia

Sales Associate/cashier

zara -North

Pharmacy Assistant

London Drugs

Expo

JW Marriott

College certificate in Dental Assisting -

Western community college

Associate of Science in Biology -

Capilano University I North Vancouver

High School Diploma -

Cambridge International School
Sejal Marwaha