Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
22
22
years of professional experience
Work History
Program Manager – New Site Build Construction & Engineering
AT&T
01.2018 - 07.2026
Managed end-to-end delivery of over 100 wireless infrastructure projects, overseeing vendor performance, schedules, budgets, quality standards, and regulatory compliance.
Directed partnerships with site acquisition leaders including American Tower, Eukon, and Crown Castle to enhance collaboration and project success.
Led vendor governance, performance management, and quality assurance initiatives to improve project execution and accountability.
Delivered projects on schedule while maintaining budget controls and quality objectives.
Partnered with city and county planning departments, building agencies, landlords, and stakeholders to secure approvals and resolve project roadblocks.
Resolved complex disputes with military landlords regarding leasing agreements and site design requirements, ensuring compliance and facilitating project advancement.
Participated in cross-functional committees to identify and implement process improvements, optimizing workflows and addressing operational gaps.
Analyzed large datasets to identify trends, improve reporting accuracy, and support strategic decision-making.
Lead Technical Vendor Management
AT&T
10.2024 - 12.2025
Selected by executive leadership to support the Northern Plains market’s high-priority Nokia-to-Ericsson network modernization program.
Led vendor quality, scoping, and operational readiness initiatives, enhancing program execution timelines.
Partnered with vendors and internal stakeholders to improve resource planning, quality performance, and operational efficiency.
Facilitated issue resolution and removed program roadblocks, ensuring successful execution of Plan of Execution (POE) objectives.
Achieved first-to-market completion of Mastec-ATC scoping activities ahead of target deadlines.
Developed executive reporting and performance dashboards, increasing visibility and accountability for key stakeholders.
Expanded technical capabilities in Power BI, SQL, Excel automation, and AI-driven operational tools.
Facilitated meetings to discuss vendor performance and improvement opportunities.
Program Manager – New Site Build Transport & Power
AT&T
Riverside
01.2023 - 09.2024
Managed transport and power workstreams for new site build programs across the market.
Served as primary liaison between engineering, operations, construction, and leadership teams.
Directed lifecycle management activities, status reporting, and issue resolution for critical infrastructure projects.
Led cross-functional teams to develop and implement program strategies.
Oversaw budget management for multiple concurrent projects within organizational guidelines.
Coordinated project timelines and resources to align with company goals.
Analyzed program performance data to identify opportunities for improvement.
Developed risk management plans to mitigate potential project challenges effectively.
Oversaw program compliance with requirements, schedule and budget.
Area Manager – Wireless
AT&T
Riverside
01.2012 - 12.2017
Led wireless operations teams responsible for engineering, site acquisition, construction, and network deployment activities.
Reduced problematic site volumes by 60–80% through performance management, operational controls, and process improvements.
Directed vendor performance and accountability programs to improve delivery quality and schedule adherence.
Developed and mentored project managers and construction managers, strengthening organizational capability and succession planning.
Collaborated with engineering teams to resolve complex site design and deployment challenges.
Successfully launched and integrated a new site acquisition vendor within the market.
Area Manager – Wireline
AT&T
10.2007 - 12.2011
Managed multiple construction and engineering organizations supporting wireline and wireless infrastructure projects.
Directed employees, contractors, and vendor partners across project execution, quality assurance, and budget management functions.
Led large-scale process improvement initiatives and operational governance programs.
Established strategic relationships with enterprise customers including LAUSD, AT&T Mobility, T-Mobile, and MetroPCS.
Received multiple executive commendations for delivering critical projects, operational improvements, and organizational objectives.
Partnered with union leadership to establish and launch the Los Angeles Digital Electronics Construction Group.
Project Manager / Engineer
AT&T
10.2004 - 09.2007
Managed project schedules and delivery activities for more than 1,200 telecommunications sites.
Coordinated project communications, change management, and escalation processes to ensure alignment among stakeholders.
Presented project performance, risks, and milestones to senior leadership, facilitating informed decision-making during formal project reviews.
Developed workflow processes and operational standards that improved team efficiency and consistency.
Led engineering and construction coordination meetings, mentoring junior project managers to enhance team capabilities.
Education
Bachelor of Science - Communications
University of Southern California
Los Angeles, CA
Skills
Site Development Management
Program Management
Project Management
Portfolio Management
PMO Operations
Vendor Management
Stakeholder Management
Budget & Cost Control
Risk Assessment & Mitigation
Change Management
Process Improvement
Cross-Functional Leadership
Microsoft Excel
Reporting & Analytics
Contract & Compliance Management
Team Development
Volunteer Work
Publicity Director - Chino Community Theatre
Board Member - Full Circle Players
Sage Publicity - Theatrical Social Media Management & Photography
Timeline
Lead Technical Vendor Management
AT&T
10.2024 - 12.2025
Program Manager – New Site Build Transport & Power
AT&T
01.2023 - 09.2024
Program Manager – New Site Build Construction & Engineering