Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Marriott International
Winnipeg, MB
01.2024 - Current
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Recruitment Consultant (Intern)
BrightWay Solutions Pvt. Ltd.
, Banglore
01.2022 - 02.2023
Drafted job postings for clients, posted them on various online platforms, and screened resumes.
Developed and maintained relationships with hiring managers to understand their needs and preferences.
Organized and facilitated career fairs in order to source qualified candidates.
Advised clients on best practices when recruiting new employees.
Maintained accurate records of all applicants' information throughout the recruitment process.
Assistant Manager – Performance Services APEC Region at Marriott InternationalAssistant Manager – Performance Services APEC Region at Marriott International