SEIJI VELASCO
Inglewood
Summary
Motivated and dependable leader with experience supervising teams, managing daily operations, and delivering strong customer service across fast-paced environments. Known for delegating tasks effectively, coaching team members, and maintaining high service and quality standards. Brings a proven ability to solve problems, communicate clearly, and keep teams organized and productive. Skilled in managing schedules, handling cash and operational workflows, and building positive relationships with customers and staff. Bilingual in English and Spanish, with a strong work ethic and commitment to leading by example. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
Work History
Shift Lead
Jamba Juice
Gardena
06.2024 - Current
- Supervised daily shift operations and team performance
- Delegated tasks to improve efficiency and productivity
- Handled cash management and register/closing procedures
- Trained and supported new and existing team members
- Maintained food safety, cleanliness, and service standards
- Resolved customer issues and communicated with management
- Supported opening, mid, and closing shifts
- Supervised daily operations to ensure smooth workflow and high service standards.
- Trained new team members on product preparation and customer service protocols.
- Resolved customer inquiries promptly, ensuring a positive experience for all guests.
- Conducted regular quality checks on products to maintain freshness and safety standards.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Handled cash register transactions accurately while providing excellent customer service.
Landscaper
Self Employed
Inglewood
09.2021 - Current
- Assisted with lawn maintenance, trimming, and landscaping tasks
- Performed tree, bush, and soil care
- Supported irrigation system maintenance
- Worked in physically demanding outdoor environments
- Followed safety procedures and job instructions
- Provided on-site customer service support
- Designed and implemented landscape layouts for residential and commercial properties.
- Maintained equipment, ensuring optimal performance and safety standards.
- Communicated with clients to understand their landscaping needs and preferences.
Barber
Self Employed Services
Inglewood
01.2020 - Current
- Delivered professional haircutting, styling, and grooming services
- Performed precise beard, mustache, and eyebrow trimming
- Managed appointment scheduling and daily workflow
- Maintained client records and built strong repeat customer relationships
- Ensured consistent customer satisfaction
- Upheld sanitation standards and tool maintenance
- Demonstrated strong time management and attention to detail
- Consulted with clients to determine desired hairstyles and grooming needs.
- Maintained cleanliness and organization of workstations and tools.
- Adapted techniques based on individual client preferences and feedback.
- Responded to customer inquiries by phone, email, and in person.
- Ensured all safety precautions were taken while performing haircuts.
Education
High School Diploma -
City Honors College Preparatory
Inglewood, CA06.2019
Skills
- Customer Service
- Team Leadership
- Time Management
- Task Delegation
- Cash Handling
- Scheduling & Organization
- Problem Solving
- Communication
- Active Listening
- Attention to Detail
- Physical Labor & Stamina
- Multitasking
- Fast Learner
- Dependability & Work Ethic
- Safety Awareness
- Microsoft Office & Google Drive
- Bilingual: English & Spanish
- Team supervision
- Cash management
- Food safety standards
- Workflow optimization
- Task delegation
- Problem resolution
- Equipment maintenance
- Safety compliance
- Team motivation
- Employee training
- Daily reporting
- Shift leadership
- POS system operation
- Policy enforcement
- Inventory counts
Volunteer Experience
Crystal Stairs Inc., 08/01/19, 01/01/20, Answered and directed phone calls, Filed, copied, faxed, and scanned documents, Greeted parents, staff, and visitors, Assisted with office support and message handling
Timeline
Shift Lead
Jamba Juice
06.2024 - Current
Landscaper
Self Employed
09.2021 - Current
Barber
Self Employed Services
01.2020 - Current
High School Diploma -
City Honors College Preparatory