Proactive and goal-oriented professional. Equipped with strong problem-solving abilities, Knowledge of health care protocols, and excellent communication skills. Committed to continuous improvement.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Loma Linda University Faculty Medical Group
11.2021 - Current
Verified insurance eligibility and coverage for patients.
Filed and maintained patient records in accordance with HIPAA regulations.
Balanced deposits and credit card payments each day.
Answered incoming calls, scheduled appointments and filed medical records.
Provided excellent customer service to patients and medical staff.
Stayed calm under pressure and successfully dealt with difficult situations.
Support Services and Hospitality
Best Best & Krieger LLP
03.2020 - 10.2021
Filing legal documents (both physical and digital)
Organizing case files, pleadings, contracts, and correspondence.
Scanning, copying, and printing documents.
Assisting with document preparation (under supervision of paralegals or attorneys).