Sehbaj Singh
Mississauga,ON
Summary
Obtain a position where my skills can be used to contribute to the company, help coworkers and improve customer satisfaction all throughout the workplace./pp2+ years experience providing customer service within a customer focused environment Professional and courteous demeanour, ease and confidence when interfacing with clientele Works well in a fast-paced environment, ability to multi-task as well as balance shift priorities Strong interpersonal, communication, and organizational skills Proficient in Word, Excel, PowerPoint, and many other software Fast learner, enthusiastic and dependable.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Circle K (Mac convenience)
02.2024 - 12.2024
- Ensured accurate cash drawer reconciliation at shift's end.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
Sales Representative
CURRY'S PC WORLD
London, Uk
02.2020 - 10.2020
- Assisted clients with understanding new technological advancements.
- Gained expertise in managing essential duties.
- Reaching the targets of company on time
- Consistently eager to adopt and apply innovative methods for optimal customer service.
- Addressed client grievances with professionalism.
- Supervised the organization of store stock.
Education
Completed Coursework Towards Masters - Health and Social Care
Wolverhampton University
Completed Coursework Towards Diploma - Sanitary Inspector
All India Institute of Local Self Government
Completed Coursework Towards Bachelors - Nutrition and Dietician
Punjab Technical Institute
Skills
- Brand awareness
- Customer Engagement
- Ms word
- Ms excels
- Competitor Analysis
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
Certification
- G License
- GZ Air Brake Endorsement
- OTM Book 7 Certification
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Sales Manager
Circle K (Mac convenience)
02.2024 - 12.2024
Sales Representative
CURRY'S PC WORLD
02.2020 - 10.2020
Completed Coursework Towards Masters - Health and Social Care
Wolverhampton University
Completed Coursework Towards Diploma - Sanitary Inspector
All India Institute of Local Self Government
Completed Coursework Towards Bachelors - Nutrition and Dietician
Punjab Technical Institute