Sehajveer Kaur
Winnipeg,MB
Summary
Motivated professional with experience in customer service and sales, seeking a Supervisor/Team Lead role at Wealthsimple. Proven ability to manage teams, enhance customer satisfaction, and drive operational efficiency. Skilled in communication, leadership, and process improvement.
Overview
1
1
year of professional experience
Work History
Chat Support Representative
Wealthsimple
Winnipeg, Manitoba
08.2024 - Current
- Provided exceptional customer support via chat, resolving issues efficiently.
- Collaborated with teams to improve client satisfaction and streamline processes.
Sales Associate
Reitmans
Winnipeg, Manitoba
12.2023 - Current
- Assisted customers with purchases, driving sales and exceeding targets.
- Maintained store organization and supported team goals.
Education
Information System - Computer Science
Louis Riel Arts And Technology
Winnipeg, Manitoba06-2024
Skills
- Team Leadership & Training
- Customer Relationship Management
- Sales Strategy & Data Analysis
- Problem-Solving & Decision-Making
- Project Management Tools (eg, Microsoft Office)
- Conflict Resolution
Hobbies
- Team Sports: Promotes teamwork, communication, and leadership abilities.
- Volunteering: Enhances empathy, collaboration, and social responsibility
- Puzzles and Strategy Games: Improves critical thinking and decision-making abilities.
Timeline
Chat Support Representative
Wealthsimple
08.2024 - Current
Sales Associate
Reitmans
12.2023 - Current
Information System - Computer Science
Louis Riel Arts And Technology