Sehajnoor Kaur
Edmonton,AB
Summary
Accomplished Supervisor at Mint Smartwash, adept in staff management and customer service, ensuring smooth operations and resolving conflicts effectively. Demonstrated ability to train and motivate employees, achieving tasks within tight deadlines. Skilled in complex problem-solving and teamwork, enhancing operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Mint Smartwash
11.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Sandwich Artist, Cashier
Subway
09.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
Business Administration - Accounting
NorQuest College
Edmonton, ABSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Teamwork and Collaboration
- Customer service
Certification
- Intermediate First Aid- Level C CPR
- WHMIS
- Quickbooks
- Sage 50
- Business Computer Applications
References
References available upon request.
Timeline
Supervisor
Mint Smartwash
11.2023 - Current
Sandwich Artist, Cashier
Subway
09.2023 - 11.2023
Business Administration - Accounting
NorQuest College
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