Sehajnoor Kaur
Edmonton,AB
Summary
Driven and accomplished Supervisor with a proven track record at Mint Smartwash, specializing in staff management and complex problem-solving. Excelled in training and mentoring, ensuring peak operational efficiency and fostering a teamwork-driven environment. Demonstrated exceptional business administration skills and employee motivation, achieving significant improvements in staff performance and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Mint Smartwash
11.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sandwich Artist, Cashier
Subway
09.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
Business Administration - Accounting
NorQuest College
Edmonton, ABSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Teamwork and Collaboration
- Business Administration
Certification
- Intermediate First Aid- Level C CPR
- WHMIS
- Quickbooks
- Business Computer Applications
Timeline
Supervisor
Mint Smartwash
11.2023 - Current
Sandwich Artist, Cashier
Subway
09.2023 - 10.2023
Business Administration - Accounting
NorQuest College
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