SEHAJDEEP SABHARWAL

● Led sales initiatives, upselling products and promotions to increase revenue.
● Managed daily operations, ensuring efficiency and adherence to service quality
standards.
● Handled escalated customer concerns, demonstrating strong problem-solving and
conflict resolution skills.
● Trained and supervised team members to enhance performance and maintain service
excellence.
● Reconciled financial records, ensuring accuracy in cash handling and sales reports.
● Conducted inventory analysis and stock management for business optimization.

• Supervised team members and ensured smooth restaurant operations during shifts.
• Assisted in handling customer inquiries and concerns with a focus on satisfaction and issue resolution
• Managed cash handling, reconciliations, and financial record-keeping
• Assisted in training new employees to maintain high service quality and increase upselling opportunities.

•Act as a central point of contact for administrative inquiries, ensuring prompt and clear communication
across departments.
•Assist teams with expense report submissions and reconciliations, ensuring compliance with company
policies.
• Assisted with office administration, data entry, and document management..
• Communicated with suppliers and clients, ensuring efficient coordination
• Maintained financial records and assisted in preparing financial reports.
• Kept regular follow-ups on scheduled deliveries.

• Provided exceptional customer service by assisting clients with banking transactions, account inquiries, and online banking setup
• Identified prospective clients, generated business for them and achieved sales target.
• Monitored large cash transactions and filing LCTR
• Processed financial transactions, including fund transfers and account reconciliations, ensuring accuracy
• Advised customers on financial products and services, identifying cross-sell opportunities
• Resolved customer concerns by clarifying issues, determining solutions, and ensuring first-contact resolution
• Ensured regulatory compliance while handling customer inquiries and transactions

•Meeting potential customers to develop new sales and revenue.
•Coordinating between existing customers and suppliers to ensure timely delivery of customer orders/ products.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Responsible making timely payments to suppliers and performing all the banking related activities like depositing cash, recording and maintaining all the financial statements and related documents.
•Responsible for maintaining inventory by monitoring incoming, outgoing and in-hand inventory