Sehaj Sidhu
Summary
Being a graduate from an accredited IT program, I value being a continuous learner. Having over 3 years of customer service experience, obtaining sales experience and as well as being technologically proficient, I have been able to refine my interpersonal communication skills to suit various scenarios while retaining a strong technology foundation. Throughout my career, I have built connections and embraced challenges with an optimistic attitude while being efficient in any task I partake in.
Overview
5
5
years of professional experience
Work History
Night Merchandise
Costco Wholesale
11.2024 - 01.2025
- Excelled at working in a fast-paced environment further strengthening my time management
- Stocked and ensured that all clothing items were neat, organized and properly folded throughout the clothing section before the store closes and for the upcoming day
- Went above and beyond than required to assist members with locating products, inventory checks and inquiries
Sales Representative/Customer Service Representative
Mission Repair Centre
03.2023 - 09.2024
- Successfully sold and interpreted services/products to clients, personally connected with clients, and diagnosed/advised on their issues
- Generated sales over the phone and in person using self-attained knowledge of products and services
- Operated a POS system, created accurate invoices while effectively describing the client and technician’s concerns/solutions clearly with any additional information
- Set up, troubleshooted, tested, and upgraded end devices such as desktops or laptops to ensure customer satisfaction while providing premium customer service
Front-End Customer Service
Desi Pizza and Sweets
05.2020 - 09.2022
- Working as a customer service representative at Desi Pizza provided me with experience in a customer-facing role allowing me to build time, and workflow management skills as well
- I was trained on how to use a register, handle cash, practice my organizational skills, and proper customer service ethics/practices
- I developed communication skills and experienced a variety of scenarios that have prepared me to go forward
Education
Index Funds in Canada Course -
Dual-Credit Graduate - undefined
Pembina Trails Early College
Network Systems Administration
Manitoba Institute of Trades And Technology
Ethics Certificate - undefined
Better Business Bureau LIFT
High School Graduate - undefined
Skills
-Create a sale and advertise successfully
-Fluent in English, Punjabi, and Hindi
-Workflow optimization
-Time management
-Attention to detail
-Over 100 words per minute typing speed
-Proficient in MS Word, Excel, PowerPoint and various other software
-Ensure a positive experience
-Effective teamwork
Timeline
Night Merchandise
Costco Wholesale
11.2024 - 01.2025
Sales Representative/Customer Service Representative
Mission Repair Centre
03.2023 - 09.2024
Front-End Customer Service
Desi Pizza and Sweets
05.2020 - 09.2022
Dual-Credit Graduate - undefined
Pembina Trails Early College
Ethics Certificate - undefined
Better Business Bureau LIFT
High School Graduate - undefined
Index Funds in Canada Course -
Network Systems Administration
Manitoba Institute of Trades And Technology
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