Sehaj Chauhan
Surrey,BC
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
Work History
Orientation Leader
KPU Orientation Team
01.2024 - 01.2024
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Collaborated with fellow Orientation Leaders for seamless event planning and execution.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Assisted new students with course registration and academic advising, streamlining their transition to college life.
Front Desk Receptionist
Pantaloons
05.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Associate
Reliance Retail
01.2022 - 04.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Diploma - Computer Information Systems
Kwantlen Polytechnic University
Surrey, BCSkills
- Organizational skills
- Active listening
- Event planning
- Interpersonal skills
- Attention to detail
- Public speaking
- Critical thinking
- Decision making
- Problem solving
- Multicultural awareness
- Effective communication
- Time management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Orientation Leader
KPU Orientation Team
01.2024 - 01.2024
Front Desk Receptionist
Pantaloons
05.2023 - 08.2023
Associate
Reliance Retail
01.2022 - 04.2023
Diploma - Computer Information Systems
Kwantlen Polytechnic University
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