Compassionate Personal Support Worker experienced in delivering attentive care to individuals with diverse needs. Expertise in assisting with daily living activities, ensuring client safety and comfort. Skilled in maintaining accurate records and managing medications while upholding a clean, organized environment.
Work History
Personal Support Assistant
1 Year 1 Month
Westhills Care Centre | St. Catharines, ON | 08.2025 - Current
Implemented individualized care plans, promoting resident autonomy and comfort.
Assisted residents with daily living activities, enhancing overall quality of care.
Monitored and documented changes in residents' health, facilitating timely interventions.
Supported client health through proper hygiene practices such as bathing, dressing, and grooming assistance.
Facilitated recreational activities that enhanced residents' social engagement and overall well-being.
Streamlined daily operations by organizing supplies and maintaining cleanliness in common areas, improving resident comfort.
Supervisor
3 Years 5 Months
Souvenir Mart | Niagara Falls, ON | 04.2023 - Current
Processed payments and issued receipts, ensuring accurate transaction records.
Operated a cash register for cash, check, and credit card transactions with excellent accuracy.
Responded promptly to customer needs to enhance the shopping experience.
Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Communicated with customers to enhance their shopping experience. to provide assistance and improve their overall experience. upon entry to enhance their shopping experience. and responded promptly to customer needs.
Assisted customers with inquiries and delivered exceptional service, which led to positive feedback.
Personal Support Worker (PSW)
1 Month
Queenchester Terrace Health | St. Catharines, ON | 04.2025 - 05.2025
Assisted clients with daily living activities, improving quality of life and promoting greater independence.
Monitored patient health, documenting changes and communicating updates to nursing staff efficiently.
Assisted clients with daily living activities to enhance quality of life and promote independence.
Provided emotional support and companionship, strengthening relationships and building trust with clients.
Education
- Personal Support Worker
Niagara College | Welland, ON
- International Business Management
Niagara College | Niagara on the lake, ON
Skills
Dementia care
Interpersonal Communication
Individualized care planning
Health documentation
Health monitoring
Living assistance
Client assessment
Case documentation
Resourcefulness and creativity
Certification
First Aid Certification, Basic Life Support (BLS), Food Safety Certification, Food Handler Certification, Cardiopulmonary Resuscitation (CPR), OSHA Certified