Sukhpreet Kaur
Abbotsford,BC
Overview
8
8
years of professional experience
Work History
Daycare Assistant
Sunshine Daycare
03.2024 - 09.2024
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Promoted learning and social development through structured and unstructured playtime.
- Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
- Monitored children's activities to verify safety and wellbeing.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Team Member
Pizza Hut
12.2021 - 04.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Customer Service Representative
IO Solutions Call Center
08.2018 - 07.2021
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Met customer call guidelines for service levels, handle time and productivity.
Warehouses Associate
Today Employment & HR
12.2016 - 07.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in reducing product damage by properly handling and storing materials.
Education
ECEA Certificate - Daycare
Western Community College
Abbotsford, BC01.2023
Diploma - Computer Engineering Technician
Northern College
Toronto, ON01.2018
Skills
- Early Childhood Education
- Safety and supervision
- Friendly and Respectful
- Caring and Responsible
- Problem-Solving
- Emotional Support
- Cleaning and sanitizing
Timeline
Daycare Assistant
Sunshine Daycare
03.2024 - 09.2024
Team Member
Pizza Hut
12.2021 - 04.2023
Customer Service Representative
IO Solutions Call Center
08.2018 - 07.2021
Warehouses Associate
Today Employment & HR
12.2016 - 07.2018
ECEA Certificate - Daycare
Western Community College
Diploma - Computer Engineering Technician
Northern College
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