Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Seerat Singh

Halifax,NS

Summary

Seerat Singh

Seerathanjra3@gmail.com

647-834-3512

April 03, 2024

Application for the position of Hospitality

Hi team,

I was thrilled when I saw the job opening at your company. My industry experience, ability to handle stressful situations,and commitment to achieving results, make me a perfect fitfor the advertised position. I believe I would be a valuable addition to the team.

In my previous position as a hospitality team member, I learned to excel at using a multi-line phone system and prioritising calls according to urgency. I pride myself on staying organised and coordinating and supervising various field teams to complete tasks. My strong communication skills help me to provide excellent customer service in responding to queries. With my positive attitude and willingness to assist colleagues wherever possible, I am an easy person to work with.

I’ve attached my resume that contains further details regarding my skills, experience, and qualifications. Please let me know if there is anything else you require. I would appreciate the opportunity to discuss this position in greater detail.

Thank you for your consideration.

Sincerely,

Seerat singh



Professional Summary


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Agent and Driver

Avis Budget Group
01.2023 - 03.2024
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner
  • Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations
  • Maintained a clean and organized workspace, ensuring a safe and welcoming environment for customers
  • Collaborated with team members to streamline processes and enhance overall service efficiency.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Hospitality Team Member

Hilton Garden Inn Hotel
07.2023 - 08.2023
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.
  • Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.

General Labour

Aplha Glass Window And Doors
01.2022 - 12.2022
  • General labour and/or fabrication duties of aluminum/glass products (windows, frames, glass)
  • Assemble parts or component parts
  • Must pay attention to details and make sure customer's glasses are handled carefully
  • Always follow safe working procedures
  • Represent State as required, in business with customers, suppliers, visitors and other team members
  • Any other duties assigned by the Plant Manager.

Driver

Amazon
04.2021 - 10.2021
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

Education

Tourism And Hotel Management -

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
09.2023

Skills

  • Stain removal procedures
  • Cross-Selling and Upselling
  • Basic maintenance
  • Vehicle detailing
  • Vehicle Inspection
  • Vehicle Maintenance
  • Punctuality

Certification

Class 5 License

Security License

Timeline

Hospitality Team Member

Hilton Garden Inn Hotel
07.2023 - 08.2023

Service Agent and Driver

Avis Budget Group
01.2023 - 03.2024

General Labour

Aplha Glass Window And Doors
01.2022 - 12.2022

Driver

Amazon
04.2021 - 10.2021

Tourism And Hotel Management -

Cambrian College of Applied Arts And Technology
Seerat Singh