Seemi Khokhar
Kitchener,Ontario
Summary
Highly motivated professional with a track record of successfully handling and altering records for improved accessibility and streamlined data retrieval. Proficient in assessing, updating, and organizing client files to ensure accuracy and up-to-date information. Strong retail operations history, including handling payments, resolving complaints, and upholding corporate standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Services Clerk
Community Support Connections
06.2023 - 08.2023
- Proficient in reviewing, filing and identifying records suitable for digitization, ensuring efficient and organized handling of data.
- Utilize designated software tools to convert and organize client records into digital formats, optimizing accessibility and retrieval processes.
- Provided valuable assistance to clients through various programs, including conducting reassurance calls and assisting with meal delivery, showcasing exceptional client-centric service.
- Diligently review and update financial forms, ensuring accurate representation of client income information and compliance with established standard
Sales Associate + Cashier
Party City
04.2022 - Current
- Receive payments and issue receipts, refunds and change for customers
- Maintained and organized areas to ensure standards were met
- Assist customers by providing information and resolving their complaints
- Answering customer phone calls and provide appropriate information
- Developed proficient communication, customer service skills, and retail experience.
Administrative Assistant
UCMAS Abacus and Mental Math School
11.2018 - 01.2020
- Responsible for handling funds and greeting students/ parents, maintaining a friendly environment
- Filing paperwork and organizing files for easy access
- Maintained supplies for employees and students, ensuring replenished stock
- Performed cleaning tasks in center following health and safety sanitation guidelines
- Developed, organizational, task management, and administrative skills
Education
BA - Economics And Accounting
Wilfrid Laurier University
Waterloo, ON2026
Skills
- Highly skilled in creating positive customer experiences
- Well Versed in Microsoft Office (Outlook, Excel, Word)
- Excellent communication
- Detail oriented with exceptional accuracy in tasks
- Understanding of data privacy and confidentiality
Languages
English
Native or Bilingual
French
Full Professional
Urdu
Native or Bilingual
Certification
DIPLÔME D’ÉTUDES EN LANGUE FRANÇAISE DELF B2
- France Éducation international
STATA Certification
- Prism Resources - Wilfrid Laurier University
Timeline
Client Services Clerk
Community Support Connections
06.2023 - 08.2023
Sales Associate + Cashier
Party City
04.2022 - Current
Administrative Assistant
UCMAS Abacus and Mental Math School
11.2018 - 01.2020
BA - Economics And Accounting
Wilfrid Laurier University
DIPLÔME D’ÉTUDES EN LANGUE FRANÇAISE DELF B2
- France Éducation international
STATA Certification
- Prism Resources - Wilfrid Laurier University
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