Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Hi, I’m
Seemab Zahoor
Richmond,BC
Summary
Overview
4
years of professional experience
Work History
River GreenRichmond, BC
Concierge
01.2022 - Current
Job overview
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
- Handled mail and package deliveries, keeping items secure.
- Scheduled conference room and other reservations using proprietary software.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Built and maintained productive relationships with employees.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Hudson BayRichmond, BC
Sales Associate
08.2022 - 12.2022
Job overview
- Assessed customer needs to provide assistance and information on product features
- Answered product questions with up-to-date knowledge of sales and promotions
- Collected payments and provided accurate change through POS
- Increased purchase amounts by cross-selling with similar products
- Worked with fellow sales team members to achieve group targets
- Engaged customers in friendly, professional dialogue to determine needs
- May be asked to get involved in operations administration and lower-level operating duties when required by Manager
- Process Credit Card payments
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Perform comprehensive reconciliations of accounts other duties as assigned by the manager.
AmazonDelta, BC
FC Associate
11.2021 - 08.2022
Job overview
- Operated handheld scanners to track merchandise throughout fulfillment process
- Mastered complete production flow to allow effective service anywhere
- Troubleshot flow or machinery issues and strictly adhered to safety, quality and production standards
- Located merchandise from shelves and storage areas to fill orders
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
United BakersBagh, Kashmir
Administrative Assistant
11.2019 - 08.2021
Job overview
- Directed customer communication to appropriate department personnel
- Responded to customer issues to provide immediate resolution and improve retention
- Executed scheduled inventory cycle counts and made necessary adjustments to inventory records.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
University Canada WestVancouver, BC
MBA from Human Resources Management
07.2023
University Overview
University of Azad Jammu & KashmirMuzaffarabad
Bachelor of Science from Physics
09.2019
University Overview
Full Professional Native
Skills
- Administrative Support
- Management Interaction
- Reservation Coordination
- Conflict Resolution
- Transportation Coordination
- Consultative Sales
- Project Management
- Strategic Planning
- Travel Coordination
- Letter and Memo Composition
- Clerical Support
- Office Equipment Maintenance
- Filing
- Database Management
- Scheduling and Calendar Management
- Compensation and Benefits
- Staff Training and Development
- Proposal Writing
Languages
English
Urdu
Punjabi
Hindi
Pahari
Timeline
Sales Associate
Hudson Bay
08.2022 - 12.2022
Concierge
River Green
01.2022 - Current
FC Associate
Amazon
11.2021 - 08.2022
Administrative Assistant
United Bakers
11.2019 - 08.2021
University Canada West
MBA from Human Resources Management
University of Azad Jammu & Kashmir
Bachelor of Science from Physics
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