Seema Shamsukha
Toronto,ON
Summary
Enhance guests' experience during their stay in Svalbard, and make their stay memorable.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Travel Co-ordinator
Jain Consulting & Services, Inc.
01.2023 - Current
- Suggested and created travel packages for guests based on their interests and budget.
- Organized travel arrangements for guests to multiple destinations.
- Managed itineraries, including flights, hotel accommodations, and transportation services.
Guest Service Representative
Gap inc. Canada
10.2017 - 06.2022
- Assisted customers with their product inquiries and selections.
- Handled cash transactions accurately and efficiently.
- Resolved customer complaints effectively.
- Managed inventory and restocked shelves.
Receptionist
Extended Stay America
New Jersey, USA
03.2011 - 12.2015
- Greeted guests warmly upon arrival and provided check-in assistance.
- Maintained accurate guest records, guest's payments and deposits using hotel management software.
- Assisted guests with reservations, cancellations, and special requests.
Education
Bachelor of Arts - Arts Education
Calcutta University
West Bengal Diploma in Hospitality
Skills
- Good communication skills
- Guests' interaction and relationship
- Travel planning
- Booking and reservation
- Advance English speaking and writing
Affiliations
- Photography
- Painting and Drawing
- Reading
Accomplishments
- Volunteering at local food bank
- Organizer of the annual 5K walk for charity
- Guest commendations
Certification
- NIIT
Languages
English
Native/ Bilingual
French
Limited
Norwegian
Elementary
Timeline
Travel Co-ordinator
Jain Consulting & Services, Inc.
01.2023 - Current
Guest Service Representative
Gap inc. Canada
10.2017 - 06.2022
Receptionist
Extended Stay America
03.2011 - 12.2015
Bachelor of Arts - Arts Education
Calcutta University
Diploma in Hospitality